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Manager Des - Northern Sydney

Ability Options - Hornsby, NSW

Voluntary, Charity & Social Work
Source: uWorkin


  • Make the switch to an innovative, leading employment service provider
  • Opportunities for career progression and development
  • Competitive remuneration and benefits package

Who are we?
Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage.
We are committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability.
The Role
Managing and leading our team across our Northern Beaches locations of Hornsby, Chatswood, Ryde and Brookvale, you will be a person who is customer-focused, business-minded, but more importantly someone who challenge themselves and their team to perform at their best on a daily basis. You will monitor and manage business operations to improve performance and efficiency.
As the Manager DES, you will be responsible for:

  • Providing support to team in delivering sustainable placements for Job Seekers, meets government contractual requirements and achieve operational results.
  • Coaching and mentoring staff to achieve employment goals resulting in excellent performance and a budget surplus.
  • Maintain effective relationships with a variety of internal and external stakeholders including other employment team members, employers and community stakeholder.
  • Apply advanced problem solving & decision-making tools across a wide range of policies, processes & procedures
  • Promote a positive work force and a supportive team culture.
  • Lead and champion high performance across all areas of the business.

This role is a great stepping stone for someone looking to pursue a career in leadership whilst also being able to remain hands on with our clients.
To be successful in this role you will be;

  • An energetic individual who prides themselves on supporting others to achieve and accomplish their goals.
  • A hands on coach and mentor who has the ability to empower both employees and customers.
  • Naturally self-driven and enjoy supporting your team to be industry leaders.
  • Highly organised, process driven and have great time management.
  • A forward thinking individual who has the ability to take both customers and employees on a journey to success.

**Essential Criteria:

  • Working knowledge of The Disability Services Act and Disability Service Standards.
  • Proven supervisory leadership experience [2+ years] coaching for performance.
  • Demonstrated results focus - ability to meet/exceed agreed performance targets and deliver exceptional customer service.
  • Demonstrated ability to analyse, plan, negotiate, make decisions and prioritise tasks in line with service delivery demands.
  • Satisfactory background check, including NDIS Worker Check and Working with Children Check
  • Current NSW Drivers licence (P2 minimum).

Why Work for Us?
When you join Ability Options you will experience a vibrant, values driven team who are passionate about enhancing people’s lives through long term meaningful employment.
In return for your skills and experience you will receive:

  • Great salary packaging options.
  • A great and supportive workplace environment
  • Access to Employee Wellness Program and Fitness Passport Gym Membership
  • Ability to purchase additional leave after 1 year of service
  • Paid Parental and Partner Leave
  • Flexible work arrangement including RDOs.
  • A rewarding career where you contribute to make a difference in the community and in people’s lives

To apply online, please click on the appropriate link below.

Job Type: Full-time

Hornsby, NSW

Voluntary, Charity & Social Work


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