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Customer Service & Warehouse Administrator

Madhouse Bakehouse - Chullora, NSW

Manufacturing & Industrial
Source: uWorkin


Sydney - Chullora Location (New Facility)

Madhouse Bakehouse is an Australian owned food manufacturing business. Our products are sold to the wholesale, catering, food service and retail markets and we are dedicated to providing Australians with quality and delicious treats.

We are looking for a passionate and self-motivated Customer Service & Warehouse Administrator with experience in a similar environment to join our friendly and hardworking team to oversee and drive our PM operations.

This role reports into the Operations Manager and will be responsible for key aspects of our daily warehouse and customer service functions.

Responsibilities include but are not limited to:

  • Providing excellent customer service via phone and email correspondence
  • Picking and Packing of orders.
  • Responsible for the processing of all outgoing orders, ensuring accuracy is priority
  • Liaise with customers on inventory, order generation, invoicing and delivery schedules
  • Building strong working relationships with customers, our Warehouse team and drivers to ensure customer delivery expectations are met
  • Generate regular reporting daily communications
  • Prioritise competing deadlines to ensure timelines are being adhered to
  • Booking transport occasionally and understanding lead times
  • Various admin tasks to support the entire operation

Role criteria:

  • Previous experience in a similar role and Food industry is beneficial
  • Previous experience using Flexibake or other manufacturing & distribution systems will be highly regarded.
  • Excellent interpersonal and communication skills (both written and verbal) with a team orientated approach
  • Excellent attention to detail and problem-solving skills
  • Great organizational and time management skills
  • Ability to work proactively and in a team environment
  • Intermediate Excel & Outlook skills.
  • Ability to work under pressure to meet tight timelines

This is an excellent opportunity to work with a highly reputable business.

If this opportunity sounds right for you, please apply using the 'Apply' button now. Please note only short-listed candidates will be contacted for interview.

Job Types: Full-time, Permanent

Salary: From $55,000.00 per year


  • Employee discount


  • Afternoon shift
  • Weekend


  • Warehouse: 3 years (Preferred)
  • Customer service: 3 years (Preferred)


  • forklift truck (LF Class) (Required)