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After Sales Representative

LVMH - Sydney, NSW

Any Industry
Source: uWorkin



After Sales Representative- Full Time

An exciting opportunity exists for an After Sales Representative to join Australia's most dynamic Swiss watch brand, TAG Heuer in our Flagship Boutique – Sydney.

Swiss Avant-Garde since 1860, TAG Heuer is one of the world's largest and most progressive Swiss watch brands and part of the world's leading luxury goods group, LVMH.


At TAG Heuer, we are looking for talents who are creative, energetic, pragmatic, results-orientated and who balance well the 'think' and 'do'. While technical expertise is very important in everything we do, personality matters a lot to us: bring your own style!

Self-starter, ability to work independently and able to work effectively in a fast-paced environment. You are energetic, action and sales-oriented with strong organizational skills. You have pride in providing a high level of customer service and have exceptional communication and writing skills with high attention to detail. You are confident to investigate, manage and resolve internal and external customer queries. You must have previous experience in a similar role, specifically within the watch industry and must possess intermediate computer skills.



As a TAG Heuer Ambassador, you are passionate about new trends in lifestyle, arts, new technologies and sports.

If our slogan has a real meaning for you then we can't wait to receive your application!

Please submit an updated CV and a cover letter explaining why you would like to work for us.

The successful candidate must be highly skilled in customer service/ after sales and demonstrate the following:
  • Interact with customers to provide and process information in response to inquiries, concerns and requests about after sales, products and to provide industry leading excellence in customer service.
  • Phone inquiries- strong communication and problem solving ability
  • Act as brand ambassador and deliver a memorable experience to our customers.
  • General administrative duties
  • To perform any other ad-hoc tasks assigned by the Boutique Manager.

To be successful, the applicant must demonstrate:
  • Professionalism and pride in providing a high level of customer service
  • Exceptional communication skills with high attention to detail
  • Organised and attentive to tasks
  • Confidence to investigate, manage and resolve external customer queries
  • Intermediate computer skills
  • A minimum of 2 years' experience in a similar role
  • A positive can-do attitude
  • Team player
  • Existing product knowledge would be advantageous but not essential