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Loan Set Officer, Melbourne

Smith & Nephew - Pascoe Vale, VIC

Manufacturing & Industrial
Source: uWorkin


Our Purpose

Physical health is never just about our body. It’s our mind, feelings and ambitions. When something holds it back, it’s our whole life on hold.

We’re here to change that, to use technology to take the limits off living, and help other medical professionals do the same.

So that farmworkers, rugby players, grandmas and their grandkids stare down fear, see that anything’s possible, then go on stronger. Inspired by a simple promise. Two words that bring together all we do…

Life Unlimited

The Opportunity

In your new role you will ensure the correct management of all kit resources, so they can effectively be picked, packed and dispatched to meet our surgeon/customer needs - in full and on time.

You will also work closely with our Customer Service Team and other internal and external customers to ensure correct information is available for correct kit processing and invoicing.

The Key Focus Areas of the Role

  • Pick, pack, check and receive all stock, including loan sets
  • Receive process and dispatch loan set returns and ensuring they are intact and in good condition to be reissued
  • Inspect quality of returned material/equipment
  • Identify and confirm status of returned items in SAP
  • Identify discrepancies in bookings, ensuring Corrective Action Preventive Action (CAPA) takes place on all occasions to minimise company risk
  • Perform domestic & International shipping duties and ensure delivery information is communicated to relevant departments
  • Respond to Customer and Branch enquiries in a timely manner
  • General warehouse and other related duties as required

The Requirements Of The Successful Candidate

  • Proven experience in a logistics or distribution environment
  • Exposure to the medical device industry, desirable
  • Good computer skills; basic proficiency in MS Office
  • Excellent written and verbal communication skills
  • Commitment to a high level of customer service for internal and external customers
  • Ability to work under pressure, and without direct supervision
  • Can use initiative and follow instructions accurately
  • Being physically capable of being on feet for several hours a day
  • Ability to lift and shift heavy items
  • Flexibility to work on a rostered schedule Monday to Friday between 7AM and 6PM
  • Live the values of Care, Collaboration + Courage

#LifeUnlimited with S+N:

  • We’ll support you to develop your career with a mix of on the job experience, support and mentorship from colleagues and formal learning opportunities.
  • We respect that individual employees have individual needs in both their personal and professional lives and our culture encourages work/life agility.
  • Your wellness is important to us, which is why we have created a range of options to help you maintain and improve your physical, mental and financial health.

To apply, please ensure that you include a cover letter addressing it to Talent Acquisition Lead ANZ.

Smith & Nephew is committed to helping people regain their lives by repairing and healing the human body. We believe that this can only be achieved by establishing mutually beneficial relationships with all of our stakeholders including patients, healthcare professionals, investors, and employees. If you share our passion for innovation and can demonstrate how you meet the criteria outlined, we would love to hear from you.

We continue to actively build an environment where every individual can fulfill their potential and be proud ambassadors for Smith & Nephew, our customers and their patients. We value the diversity of our people and welcome applications from everyone.

  • We ask that agencies not reach out to the hiring managers at this stage as we will be following an internal talent acquisition process. Feel free to contact the TA ANZ team for more information.
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