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June

Client Concierge - Guest Services Ambassador

JLL - Sydney, NSW

Banking & Finance
Source: uWorkin

JOB DESCRIPTION

What's your ambition? Is it a big goal or small steps? Professional or personal? We'd like to know, because we make your ambitions our business.

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours.

What This Opportunity Involves-

The Guest Services Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guests. As the first point of contact at Reception they are responsible for welcoming employees and visitors with genuine hospitality and thoughtful services. Guest Services Ambassadors maintain smooth operations by providing client, visitor, and administrative support, and execution of duties to the highest standards.

Here's a snapshot of what will keep you busy-

  • Create a comfortable, welcoming and hospitable experience for employees and their guests,
  • Manage conference room bookings, moving meetings, and changing schedules
  • Liaise with technology team to ensure that all AV/VC equipment is operational, undertaking training to provide client support as needed,
  • Work collaboratively with the Workplace team to ensure that required client communications are delivered with accuracy and efficiency,
  • Handle internal & external calls and correspondence.
Sound like the job you are looking for? Before you apply it's also worth knowing what we are looking for-

You’ll ideally have experience within a professional environment and bring your strong ‘Customer Service A-Game’ to JLL. You will be willing to learn, and have a ‘can do’ attitude in your approach to take on responsibilities. You will be well-presented and well-spoken, and easily build good rapport with stakeholders of all levels. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm’s procedures and standards.

What can you expect from us?

You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today quoting SVREQ148169

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

Please note on this occasion agency submissions will not be accepted.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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