• 1Search for courses by Study Area, Level and Location
  • 2We deliver you all the matched results
  • 3Choose one or more course providers to contact you
Industry

Distance from location (kms)

Exact 5 10 25 50 100

Posted since

All 2 Days 1 Week 2 Weeks 1 Month

Sort results by

Relevance Date

11

June

Licensing Support Associate

Alteryx - Sydney, NSW

Legal
Source: uWorkin

JOB DESCRIPTION

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

Alteryx is searching for an Early in Career - Licensing Support Associate in Singapore or Australia. Are you a early in career, back in the workforce etc. looking to get your foot in the door and grow with a great company? Look no further!

What You’ll Do

  • Product delivery:
    • Prepares domestic and international orders for shipping; interacts with Sales Operations to ensure orders are processed, shipped and delivered
    • Ensures that remote locations have most current releases of product and data assets
    • Ensures receipt of all relevant documentation and agreements
    • Track the order from the vendor to ensure timely delivery
    • Responsible for ensuring customer delivery expectations are met
    • Create and maintain a published timeframe for delivering evaluations to potential clients
    • Keep appropriate internal stakeholder up to date with delivery information
  • Licensing:
    • Provides basic-to-intermediate technical services concerning software licensing and license key management; Interacts with Technical Staff for advanced questions
    • Manages product templates for web and desktop products
    • Creates licenses for paid users from Gallery
    • Creates and maintains a central repository for internal licenses and notifies company when available
    • Training and support of partners
    • Keep Salesforce records up to date with client interactions
    • Add troubleshooting tips to Community
  • Provide exemplary customer service in all aspects of the job
  • Create and maintain fulfillment documentation to make the process as easy as possible for users
  • Lead / contribute to ongoing refinement and development of requirements
  • Proactively advocates for user needs and ideas
  • Ensure operational requirements, standards and best practices are factored into plans
  • Produces analyses and reports using business applications
  • Contribute to a fantastic user experience

Required Skills
  • Ability to work independently and efficiently
  • Effective verbal and written communication skills (clear and concise)
  • Willingness to consult multiple resources to obtain answers
  • Multi-task efficiency with an attention to detail
  • Strong organizational and time management skills
  • Ability to work a flexible schedule
  • Basic understanding of software licensing models
  • Customer focus and problem solving
  • Time management and organizational skills
  • Team orientation
  • Candidates must be proficient in Microsoft Office applications.
  • Applicants with previous experience using Salesforce and NetSuite will be highly considered

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences .

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences .

;