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Technical Writer

Collaborate Recruitment - Macquarie Park, NSW

Source: uWorkin


  • Permanent role |Based in North West Sydney
  • Work with a collaborative and support team| Genuine chance to make a difference.
  • Work with a growing SaaS company | Experience in Technical writing for products.

Our client is looking for Technical Writer who will work closely with the product management, product design, engineering and customer experience teams to create and maintain product documentation content that will help the customers and partners maximise the value they receive from the product.

Key Responsibilities:

  • Identify user needs, user cases and metrics to focus priorities
  • Create, and drive a documentation plan in coordination and factoring input from product, engineering and the customer
  • Write and release high-quality documentation for the product to support our end-users.
  • Reorganise and update existing documentation to ensure it remains current and in line with broader user expectations
  • Maintain and evolve the tools used to produce product documentation.

Key Skills Required :

  • Experience in a Technical Writing role or similar
  • Experience in Technical writing for products.
  • Experience with eCommerce platforms, WordPress, JIRA, and Confluence
  • Exposure to a SaaS environment with a broad knowledge of web technologies
  • Ability to break complex concepts down into simple documentation
  • Comfortable chasing down answers while keeping a good relationship with multiple stakeholders
  • High level writing skills, with a strong understanding of UX copy
  • Screenshot, video capture, and image editing skills
  • HTML and CSS knowledge
  • Working knowledge of SEO practices 


If you are interested in hearing more about this position, do not hesitate to contact me or send an updated resume to sumeet.kaur@collaboraterecruitment.com.au

Please Note: All resumes MUST be submitted in Word format.