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11

June

Software Support Engineer- Sre

AMDOCS LTD - Sydney, NSW

Any Industry
Source: uWorkin

JOB DESCRIPTION

Job ID: 116042
Required Travel :Minimal

Location: :[[reqLocation]]

Who are we?

Every day, billions of transactions, calls and messages that hold the world’s communications fabric together run on systems that Amdocs has helped create.
Because we work with some of the largest and most innovative companies on the planet, our work makes an impact. Over the past four decades, we have continually reinvented ourselves, and as we keep moving into exciting new areas such as media, gaming, IoT, 5G, cloud services and more, there are always opportunities for us to grow and develop. We will nurture your entrepreneurial instincts with open doors and promote your ability to seize the day. Our company comprises amazing people, a supportive atmosphere and a culture built on mutual support, respect and a “feel good factor” that can only happen in a workplace built by the kind of people Amdocs employs.
Make your career journey with us.

In one sentence

Part of support team responsible to fast track and remove obstacles for new changes going into Production, helping improve Time to Market.

What will your job look like?

  • You will be dedicated to solving software issues and improve the reliability of systems in production, responding to incidents and supporting via an on-call rotation
  • Building, supporting, and enhancing deployment pipelines to enable production changes.
  • Improve system reliability through the optimization of on-call processes.
  • Adding automation and context to alerts and building self-healing mechanisms to prevent human involvement.
  • Update runbooks, tools, and documentation to streamline future incidents.
  • Conduct post-incident reviews (RCAs), to identify what’s working and what’s not - document the findings and act on the learnings.

All you need is...

  • Bachelor's degree in Science/IT/Computing or equivalent

  • Must be a Citizen or a PR Holder

  • Expertise in Java, Unix scripting

  • Expertise in Automation tools and at least 1 language like PHP

  • Experience in Oracle database, SQL, and PL-SQL

  • Experience in working with Weblogic

  • 2 to 4 years of overall relevant experience, including support roles

  • Strong technical, analytical, problem solving, and communication skills

Why you will love this job:

• You will gain valuable experience and wide knowledge of Software integrative systems.
• You will be exposed to advanced market technologies.
• You will work with multiple channels and diverse areas of expertise.

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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