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June

Member Adminstrator

Australian Institute of Credit Management - St Leonards, NSW

Administration & Secretarial
Source: uWorkin

JOB DESCRIPTION

About us:

The Australian Institute of Credit Management (AICM) is Australia’s leading professional membership body for commercial and consumer credit professionals, and the only credit industry-specific Registered Training Organisation in the country.

Without our members, businesses are exposed to reputational damage, poor cashflow management, inefficient processes, breaching regulatory requirements and risk of not getting paid for hard won sales and services delivered. Our members are the custodians of cash

flow. They assess and mitigate credit risk in all sectors and manage credit terms for the supply of goods, services and finance.


About the role:

The Member Administrator reports to the Membership Engagement Manager to support members and other stakeholders maximise the value of their connections with the AICM.

The role involves being the primary contact point for all queries, contributing to implementation, review and improvement of AICM activities and administrative tasks related to membership, awards and accounts receivable.

Responsibilities:

· Primary contact point for general enquires (email and phone)

· Contacting members and non-member to encourage utilisation of AICM services

· Promotion of AICM activities through direct contact with members

· Supporting membership growth initiatives

· Membership renewal process (following up, skip tracing and updating records)

· Accounts receivable tasks

· General administrational support for institute activities.

· Database administration.

· Website content management.


Skills and experience:

· Ability to retain and communicate information on a wide range of activities coherently and accurately to diverse group of external stakeholders.

· Able to show initiative, work independently to complete tasks with incomplete information and limited direction, and take ownership to solve problems and improve processes;

· Excellent communication skills, both oral and written

· Attention to detail and administration experience.

· Intermediate knowledge of Office products including Word, Excel, Outlook and PowerPoint.

· A proactive and positive attitude.

· Time management skills.

· An understanding of the Credit Management profession is valued but not essential

St Leonards, NSW

Administration & Secretarial




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