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Technical Specialist

QSuper Group - Brisbane City, QLD

Insurance & Superannuation
Source: uWorkin


Full Job Description
The Company

Operating in a highly competitive and dynamic financial services environment, QSuper manages around $113 billion in funds for over 585,000 members and is committed to working with our members so they can feel more confident they are making the best choices for their situation. QSuper Limited and QInvest Limited are ultimately owned by the QSuper Board of Trustees.

The QSuper Group has approximately 1,200 employees, and our culture is one where "members are at the heart of everything we do". Our employees bring this culture to life by behaving in line with our unique values which ensures our success through our actions every day.

The Role

QSuper’s Technical Advice team currently have multiple opportunities for driven

Superannuation Specialists

(known internally as Technical Specialists) to join their Superannuation Advice and Escalations team on a permanent basis.

Your key accountabilities will include managing tasks and responsibilities in the key areas of internal dispute resolution, escalated superannuation enquiries, and/or death benefit assessment. You’ll use your strong analytical and problem-solving skills to conduct research into developments in the superannuation industry to provide clear, concise, and accurate information and support to key stakeholders, members, and other parties as required.

You’ll develop relationships with stakeholders and maintain awareness of developments in the superannuation industry. You will demonstrate a high level of integrity at all times and contribute to the due diligence program to ensure information is complete and technically correct.

At QSuper, we value flexible working arrangements, however we understand flexibility is not the same for everyone. We’re open to a conversation about what flexibility means for you, which may include the opportunity to work from home or flexible hours.

Skills, Experience and Qualifications

The ideal

Technical Specialist

will demonstrate some or most of the below:
Demonstrated experience in the superannuation industry or similar industry desirable;

Demonstrated professional behaviour and presentation;

Demonstrated desire and ability to work collaboratively within a team environment;

Investigative nature;

Proven experience or demonstrable ability to work successfully within a team in a high volume customer service work environment;

Strong knowledge and understanding, or the ability to rapidly acquire knowledge of the superannuation or related industries and legislation;

Demonstrated ability to analyse complex problems and provide appropriate solutions that effectively address and balance both customer and business needs.

At QSuper we are proud to champion respect and we value diversity amongst our employees to support an inclusive workplace. We are passionate about selecting talented people based on their qualifications, capabilities and experience relevant to the role.

What you do today, inspires tomorrow

Click on the 'Apply’ button and follow the prompts. The closing date for applications is

Tuesday, 22 June 2021.

Please note, owing to a high volume of applications, QSuper reserves the right to close the applicant portal ahead of this deadline if necessary.

Whilst all applicants will be carefully considered, we will only be able to personally contact those candidates that are short-listed for interview.

We choose to deal with you directly and have not engaged an agency for this opportunity, so if you’re interested, please apply.

Brisbane City, QLD

Insurance & Superannuation


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