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June

It Support Technician

Golding Contractors - Brisbane City, QLD

IT
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Golding are currently seeking an IT Support Technician to be based in our office at Milton.

Golding is a successful mining, urban and civil infrastructure project management services business with projects and operations across Queensland, New South Wales and South Australia.

Due to continued growth we are currently seeking to expand our Service Desk team to address the increasing demand for IT Services, and continue to drive IT Service Management initiatives across the business. Golding’s unique environment means that this is not a typical role. You will have the opportunity to directly contribute to the success of a range of significant and exciting IT projects with access to training and mentoring from experienced professionals.

This is a rare opportunity within a well established IT team for an enthusiastic self-starter with a methodical approach to problem solving and a passion for providing exceptional customer service. Reporting to the IT Service Management Specialist and working as part of the IT Service Desk team, you will be responsible for supporting a variety of technologies and administering a diverse range of infrastructure and applications.

Key role tasks:
Provide Support to our IT users through the Service Desk
Troubleshoot and resolve infrastructure and application issues
Configure and deploy a wide variety of hardware and software
Deliver on-site solutions and support to our regional and remote locations
Contribute to ongoing operational improvement projects and initiatives
Proactively identify and resolve potential problems

Key capabilities requirements:
Degree in IT or a related discipline or equivalent experience
Broad experience supporting corporate IT environments
Industry certifications from vendors such as Microsoft / Cisco / VMware
Ability to work autonomously and rapidly acquire skills in new technologies
Ability to interact with people at all levels of the organisation including internal, external stakeholders and clients
Ability to travel to regional sites and offices as required
Ability to participate in a flexible roster

Please apply online below

Golding is an equal opportunity employer

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