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Funeral Director

InvoCare - Perth, WA

Any Industry
Source: uWorkin


An exciting opportunity exists for a Funeral Director to join our busy and dedicated team at Forrest Funeral Services.

About The Company

Forrest Funeral Services have been a familiar and trusted name in the North Shore community since 1978. We are the leading provider of funeral services in East Coast Bays and pride ourselves on being passionate about giving families absolute assurance and peace of mind at what can be a very stressful time.

About The Role

This is a full-time role based in our Brown’s Bay location. You’ll be working as part of a close knit, busy and dedicated team. While our preference is to appoint an experienced Funeral Director, we will also consider your application if you have the skills and attributes we’re looking for and are serious about building a career in funeral service.

What You’ll Be Doing

The role will see you involved in all aspects of the funeral profession including meeting with bereaved families to plan and arrange funerals through setting up and managing all aspects of the service.

You’ll be balancing the different needs of our families – providing appropriate empathy and support, being a trusted advisor in their decision making and ensuring that the personal service that we provide is seamless and professional.

As well as working closely with our families, being active within our communities is very important to help build relationships and connect with medical staff, cemetery authorities, celebrants and clergy.


/ Experience

  • Personal attributes are critical in the role. You’ll be able to demonstrate compassion, insight and empathy and be able to easily connect to others across a wide range of cultures, values and beliefs.
  • You’ll be at ease with death and expressions of grief as you work across all aspects of funeral service including transfer of the deceased, casket preparation and preparing a deceased person for viewing.
  • As the primary point of contact with our families, you’ll have excellent verbal and written communication skills.
  • There is a lot of variety in the role so you’ll need to be flexible, highly efficient, methodical and practical in your approach.
  • Your customer service focus, responsiveness and event planning expertise will ensure that we deliver services that exceed our customers expectations.
  • Dealing with an increasingly wide range of options and requests from families you’ll be innovative and collaborative to create meaningful events.
  • You’ll be confident with technology, comfortable with the physical requirements, have a current clean driver’s licence and able to work as part of an after hours / weekend roster.
  • The expectations that our families have of our team are very high – your ability to meet those expectations with your professional approach, attention to detail and high standard of grooming and presentation will be key.
If you have further queries and would like a full position description for the role you are welcome to contact graeme.rodgers@forrests.co.nz
  • As part of our recruitment process applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position. Please note that applicants with a criminal record are not automatically barred from applying for this position and each application will be considered on its merits