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June

Contact Centre Service Officer

MBC Recruitment - Prince Of Wales, QLD

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

POSITION: Contact Centre Service Officer x 3

START: Immediate Start

ASSIGNMENT: 31 August 2021 with possibility of extension

LOCATION: Port Macquarie - this role requires you to work onsite

DETAILS: 38 hour week - Monday to Friday @ $30.50 per hour plus super (this rate includes casual loading)

We are looking for a self-motivated, customer focused person to join our Contact Centre Team. Key responsibilities will be making outbound phone calls to customers to assist them in progressing their enrolment using a variety of systems. Must have demonstrated experience in a high volume customer service industry, both phone and email based

  • must have great attention to detail
  • must have Working With Children's Check - Paid
  • must be able to clear a police check
  • candidates must be able to articulate how they apply the following values in everyday situations for interview:
  • collaboration
  • integrity
  • customer first
  • excellence


The Following Are Advantageous But Not Essential
  • ability to work with limited supervision
  • demonstrated ability to plan and prioritise tasks
  • demonstrated ability to work across a range of computer systems/program
  • evidence of having received feedback about their performance and be able to articulate -how they have improved/developed as a result
  • previous work experience in contact centre, airline, hospitality or high volume retail

Apply Now!

Job Code - 564

Recruitment - Port Macquarie

#recruitment

Prince Of Wales, QLD

Customer Service & Call Centre




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