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June

Client Services Professional

Rapid Global - Adelaide, SA

IT
Source: uWorkin

JOB DESCRIPTION

We are looking for client services professionals to join our high performing CS Team!


About us:

Leading global companies continue to choose Rapid to support/manage their compliance, safety and risk management processes with their staff, contractors and site visitors. Our fully integrated and modular workforce management software supports a culture of safety and compliance in companies across Australia and internationally.


We have an amazing, diverse team at Rapid, who are dynamic and passionate about what we do and why we are here. Our team do an incredible job of supporting and learning from each other and we have a keen focus on providing development and training opportunities. We know that without our software superheroes, we would not be the successful company we are today!


Your focus will be effectively resolving customer enquiries, troubleshooting problems and educating customers on our products.


To be successful, you’ll have:

  • Solid customer service experience
  • Excellent communication skills (verbal and written)
  • Can build rapport quickly with a firm, engaging and respectful telephone manner
  • Can work in a high-pace environment and demonstrate solid computer literacy
  • Exceptional problem-solving skills
  • Enthusiasm and ability to learn complex products and systems
  • The ability to work within our core hours of 8:00 am – 7:00 pm on a permanent full time basis
  • Currently have or are willing to apply for a police clearance


What we can provide for you:

  • We understand that career development and advancement is essential, that is why we have programs designed to upskill, strengthen and engage you. Opportunities for development and pathways include Projects, Sales, Administration, Testing and Development.
  • On the job training is provided
  • Reward and recognition program
  • Dress code- smart casual / dress for your day
  • Amazing central location with state-of-the-art facilities right near the Central Markets
  • Lunchroom equipped with milk, tea, biscuits, coffee & fruit as well as a table tennis table!
  • Fun events such as coffee carts, STEPtember, and after-work drinks


Please include a cover letter with your resume


Come and be a part of the Rapid Team!

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