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Research, Insights & Community Executive

TabCorp Holdings - Brisbane City, QLD

Source: uWorkin


Job no: 504354
Work type: Permanent Full-Time
Location: Brisbane

Our Strategy Team ask big questions, and they’re looking for experienced problem solvers who are driven to find the answers.

You’ll love moving at pace, asking ‘what if?’ and turning great ideas into new realities. So, if you’re passionate about making an impact and shaping our industry for the better – you’ll find the growth and support you need from a Strategy Team at the top of their game. Together, we say yes to possibilities. We put customers at the heart of everything we do. And, so can you.

What you’ll do

  • Support the Insights & Research Manager in managing customer communities and insight programs.
  • Manage engaged and highly utilised research communities (dedicated pools of our Lotteries and Keno customers), including working with external agency partners.
  • Manage internal projects including our product and offer testing program and deliver high quality analysis and insights.
  • Design and deploy surveys, deliver projects on time and continually increase efficiency of internal research initiatives.
  • Day to day management of Brand Tracking.

What you’ll bring

  • Qualifications aren’t everything but they’re important for this role. We’re looking for a Marketing, Business, Statistics or similar graduate with solid experience in managing quantitative research programs and developing surveys.
  • Proven experience in a research role with experience in data interpretation and insight generation.
  • Skilled with using research analysis software (Q), advanced Microsoft Office Suite (specifically Excel, PowerPoint and Word), and experience with programming software (Qualtrics, InMoment etc.) highly desirable.
  • Strong attention to detail, proactive can-do attitude and data curiosity.
  • Experience in managing a research community/panel would be highly advantageous.

When you join our Strategy Team, you’ll be able to take advantage of a range of benefits including flexible working arrangements, leadership and development programs and community programs.

About Tabcorp

We’re Australia’s largest gambling entertainment company. Together, we build on our 100+ year heritage by delivering Excitement with Integrity, every day. Each one of us is here to put our customers at the heart of everything we do by creating moments that engage, surprise and thrill.

Our 4,500+ strong team is as diverse as Australia itself. Our people drive homegrown world-class brands; Tatts, TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing, Sky Sports Radio and MAX. As an ASX listed company we’re proud to shape our industry for the better. Because together, anything’s possible.

Tabcorp is committed to creating an inclusive workplace where all our people feel valued for their unique qualities and have a sense of belonging. If you need assistance or adjustments to fully participate in the application process, please contact tabcorprecruitment@tabcorp.com.au


Tabcorp is closely monitoring Department of Health guidelines to ensure we continue to provide a safe working environment.

Advertised: 10 Jun 2021 12:00 AM E. Australia Standard Time

Applications close: 24 Jun 2021 11:55 PM E. Australia Standard Time