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Agile Coach - Service Delivery

NSW Government - Sydney, NSW

Source: uWorkin


Partnering with health agencies and industry to deliver patient-centred care.

Be part of realising the vision of a digitally enabled and integrated health system delivering patient-centred health experiences and quality health outcomes.

Employment Type: Temporary Full Time up to 12 months

Position Classification: Health Manager Level 4

Remuneration: $127,766.15 - $152,864.22 per annum (excluding superannuation)

Hours Per Week: 38

Location: Chatswood

Requisition ID: REQ238166

eHealth NSW has successfully adopted and applied agile values, principles, and practices into parts of the Service Delivery directorate. The Agile Capability and Devops Coaching team plays an important role with leading, supporting and embedding Agile and DevOps ways of working across eHealth.

About the Opportunity

As an agile coach you will play a key role in the broader implementation and adoption of agile ways of working across eHealth NSW. You will influence the engagement, processes and practices to bring agile culture and values to life. You will help eHealth NSW adopt and grow agile ways of working in the pursuit of patient and clinician focussed outcomes.

You’ll be responsible for coaching, facilitating and enabling a change to value-stream delivery of strategic and operational Agile projects to meet organisational objectives within a hybrid of Traditional and Agile frameworks.

As an empathetic systems thinker with DevOps experience you apply different lenses to keep people and changes aligned with the bigger picture. Beyond applying agile methodologies and practices, you have experience working with stakeholders to identify challenges and work through them for sustainable positive change.

You seek to take an active role in an agile coaching team that understands that traditional models of organisations are constraints, so you build and strengthen communities of continuous learning and improvement.

We’re looking for hands on people who value progress over perfection. The ability to work in ambiguous environments and solve problems will see you succeed in the role. Your mindset and approach to uncertainty and complexity will be collaborative, customer-experience centred, with a willingness to experiment and bring challenger thinking.

Where you’ll be working

eHealth NSW encourages flexible working arrangements. At this time, most eHealth staff are working remotely and you are expected to coach and work this way.

When Public Health Orders permit, you will be based at Chatswood or Parramatta, with some travel between these 2 locations. There may be infrequent travel to Newcastle.

To be successful in this role, you will possess the following skills and attributes:

  • adaptable and outcome focused person who wants to make a difference
  • enthusiastic, personable and motivated facilitator
  • extensive experience with complex organisations and the ability to apply lessons learnt from those organisations to eHealth

Who we are

eHealth NSW is responsible for the delivery of digital solutions for clinical care and business services, supported by smart infrastructure, providing a digitally enabled and integrated health system that delivers quality patient-centred health experiences to the people of NSW.

If you would like to learn more about eHealth NSW, visit our website.

We are diverse and inclusive

eHealth NSW values diversity and is committed to building an inclusive workplace culture that reflects the community we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTIQ+, those with special needs and people from culturally and linguistically diverse backgrounds.

For more information, visit our Aboriginal Workforce Page or contact our Access and Inclusion team.

How to apply

If you would like more information, review the POSITION DESCRIPTION and find out more about applying for this position. To start your application, click the APPLY FOR JOB button at the top.

To be considered for this position, you will need to attach your resume and detail your experience, knowledge and capabilities in written responses to each of the Selection Criteria in the questionnaire and then submit your application.

For role related queries or questions contact Ellis Prifti on [email protected].

Applications close: 23 June 2021

Only candidates with current Australian work rights (Australian citizens, permanent residents, NZ citizens with a current passport, valid work visa) will be considered.

Please note that you may be asked to undertake further assessments as part of the recruitment process, which may include, but is not limited to, psychometric assessment, one-way video interview or capability assessment.