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System Analyst

AusConnect PTY LTD - Perth, WA

Source: uWorkin


AusConnect is a boutique IT managed services firm who have been doing business in Western Australia since 1996. We have evolved and learnt from the market over the years to become a lean, yet service oriented support service. We offer IT support services to a range of small to medium businesses as well as projects that provide interest and diversity to our team. Our Managing Director honed his skills in fast paced London, with global customers, and infuses AusConnect with dedication to superior service at all times, continuous learning and a true partnership model with our clients, where their success is our success.

With additional customers coming on stream, we have an exciting opportunity to invite another team member into the fold. We are looking for a passionate Systems Engineer who will be working closely with our team to take ownership of the daily customer interactions and assist with incidents onsite and remotely. You will be a self-starter who takes pride in their work and is only satisfied when a ticket has been successfully closed out, with a happy customer. As your technical expertise grows, there will be opportunities to extend your role into a more senior position.

In this role you can expect to be:

  • Ubiquiti Enterprise Wireless Admin, management of UniFi Controller, UniFi Device, Guest Portal & Hotspot Manager and Network Design.
  • Experience with Azure Administrator and Solution Architect.
  • Experience in Migration Physical servers to a virtual cloud environment.
  • Expertise in Veam Backup solutions and replication using virtual, physical and cloud computers.
  • Experience in Exchange server administrator using Powershell.
  • Expertise in Migration Exchange server to Office 365 Email.
  • Experience in Network Engineers responsibly for planning, designing, and implementing networks.
  • Responsible for installation and management of Point of Sale Systems using Opera and Northstar system.
  • High knowledge in Sophos XG Firewall and Sophos endpoint protection. Extra skills with VPN site to site and site to end-user using Sophos will be a differential.
  • Installation and configuration of monitoring tools such as PRTG, NinjaRMM, Unifi Controller, Patch Management by TeamViewer and Central Sophos Admin.
  • Stronger skills in management Windows Server, Cluster, Active Directory, Group Policy and scripts.
  • Experience with VoIP, Cisco Unified Communications Manager Express, Siptalk and 3CX PBX with an analogic and digital signal.

To be a successful member of the AusConnect team you must:

  • Professional verbal and written communication skills, with good record keeping
  • A desire to learn and grow your technical and soft skills
  • A flexible and adaptable attitude, with a focus on customer service
  • Ability to remain calm and clear headed in high pressure situations
  • Confidence to work autonomously and within a close-knit team, as projects require
  • A valid WA drivers licence and your own transport
  • It's desirable to more than 5 years experience for this role.

In return we offer an easy going, professional environment where you will be appreciated as an individual and rewarded for your efforts with:

  • Competitive salary package, including discretionary bonuses
  • Regular mentoring as well as paid professional training
  • Flexibility and understanding that life happens, and work isn't everything

We're a fun bunch, who don't like to take ourselves too seriously. As long as our customers are happy and receiving consistent service, that's all that matters. Take a look at our website to get a feel for us, then submit your application detailing your technical experience, qualifications and soft skills.

No recruitment agencies please

Perth based applicants only