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Relevance Date

10

June

Operations Support Person - Casual Full Time

Metcash - Eagle Farm, QLD

Retail
Source: uWorkin

JOB DESCRIPTION

At Metcash, we’re the power behind an independent Australia. For almost 100 years we’ve been proudly supporting local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in the food, liquor and hardware sectors. And while we may be large, we’ll always be locals at heart

Job Description

In this role you will be under direction of the Branch Manager and Regional Operations Manager (ROM), your role as the Operational Support Person contributes to the effective administration and ongoing improvement of operational and customer support processes supporting the delivery of marketing and sales initiatives for the branch.

The Operational Support Person undertakes a range of administrative processes, providing high quality service and support to internal and external stakeholders.

What you’ll do

Reach out to existing and potential customers to present our product and service offering.

Learn details about our product and service offerings

Undertakes all Operational Support activities including using systems, maintaining records and resolving customer issues according to agreed processes, and with a focus on quality service delivery and continuous improvement.

Keep and updated customer database

Meet sales quota

What you’ll bring

Proven interpersonal skills and the ability to build and maintain professional, trusting relationships with internal and external stakeholders

Demonstrated experience in engaging with customers, and the ability to handle rejection and stress in soliciting customers

A demonstrated ability to meet deadlines with exceptional time management and organisational skills, particularly in relation to managing multiple priorities and tasks

High level computer competency and skills in Microsoft Office and CRM software.

What we can offer you

Training and Development

You can make a difference and shape what this iconic Aussie brand stands for

Great team environment

Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in the food, liquor and hardware sectors. And while we may be large, we’ll always be locals at heart.

So, roll up your sleeves and bring your best self to work, and we’ll give you the support you need to develop a rewarding career and make your mark on the future of retail.

Make your Mark!

Metcash is the power behind Australia’s most successful independent retail brands

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