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Scrum Master

Transurban - Melbourne, VIC

Source: uWorkin


As one of the world's largest toll-road operators, Transurban aims to bring people and places closer in a safer, smarter and faster way. From the technology that keeps drivers safe on our roads, to our digital channels that help them manage their accounts and engage with our Customer Care team, Customer and Technology are involved in every step of the journey. We are tapped into global trends so we can build a future that combines traditional infrastructure with emerging technology to create exceptional customer experiences.

Join a brand new team that is focused on Tolling Assurance. The Squad Leader will be responsible for the delivery of a program that is focused on assuring the end-to-end tolling process, which spans across vehicle detection at the roadside to billing and invoicing our customers. This role will lead initiatives relating to the detection and prevention controls ad oversee process improvement.

The impact you'll have:

  • Prioritise the backlog items across the Tolling Assurance Program to ensure alignment to the strategic vision and purpose of the program.
  • Participate in risk-based internal audit workshops to identify any potential areas of weakness and develop delivery plans to remediate.
  • Identify systematic fixes of problems and identify any workarounds until a permanent technical solutions can be found and deployed.
  • Facilitate cross functional teams to work collaboratively to deliver problems successfully to agreed requirements and within agreed time frames.
  • Drive the agile agenda across the Rolling Assurance program.
  • Facilitate discussion within existing forums to surface customer feedback relating to any known issues as well as proactively identifying problem areas that require attention.

The talents you'll bring:

  • Experience in Project Management of technical projects.
  • Exposure and understanding of working within a regulated environment.
  • Understanding and experience in managing projects using Agile methodologies.
  • Critical/strategic thinking mindset and problem solving. You will be inquisitive and have the ability to investigate the root cause of problems in order to find solutions.
  • People management skills, you'll know how to motivate and lead a team to work towards a common goal.
  • Strong presentation skills. You'll have the ability to take complex, technical information and present it to a variety of audiences across the business in easy to understand language without losing any of the complexities.
  • Exceptional communication skills, you have the ability to communicate with people across the business at all levels.
  • Ability to build and maintain relationships with a variety of people across the business as well as the ability to influence and negotiate with a variety of people.
  • Can-do, proactive attitude. You can work autonomously and be self-motivated to go and find the answers without direction.

About us
At Transurban we are driven by bringing people and places closer. Together, we're building a future that marries traditional infrastructure with emerging technology. We're making roads ready for driverless cars and predicting accidents before they happen. We're getting people where they're going. And we're doing it faster, smarter and safer.

We believe in equality. We treat everyone with fairness, consideration and respect, regardless of gender, cultural background, religious beliefs, sexuality or personal circumstances - whether they work for us or not. We want to ensure everyone feels comfortable to express themselves and their opinions.

We strongly encourage applications from candidates of diverse backgrounds, including Aboriginal and Torres Strait Islander people.

If you meet a number of the requirements, but not all, we encourage you to submit your application.

Start changing the world around you. Apply now!