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Sales Support Officer

Mortgageport - North Sydney, NSW

Banking & Finance
Source: uWorkin


About Us

At Mortgageport, we believe everyone’s different. As Australia’s leading non-bank lender and Mortgage Manager, we have been providing clients with innovative home loan solutions for 23 years. We are a full suite home lending provider including prime, first home loan deposit scheme, expat loans, non-resident loans, and low doc. We’ve built an enviable reputation as trusted and reliable experts.

We are now embarking on an exciting new phase of growth in 2021 and are on the lookout for experienced lenders and loan writers who have what it takes and want to be part of this journey.

About the Role

The Sales Support Officer will work in conjunction with a Senior Mortgage Consultant and support them to drive volume and growth within the business. Responsibilities include:

  • Witnessing customer ID’s and other documents
  • Attending solicitors’ and other business offices to deliver and collect documents
  • Inputting loan data into lender and Mortgageport systems
  • Analysing financial statements, tax return and other documentation and extracting finance data
  • Calling customers to explain our products, follow up on outstanding information or assist them with other queries
  • Visiting customer’s homes with the Mortgage consultant in order to learn how to conduct client interviews 
  • Track loan progress through to internal settlements as well as external lender systems and liaise with stakeholders as required
  • Other administrative tasks as an when they arise

About You

  • Aptitude and willingness to learn
  • An interest in professional selling techniques and relationship management
  • Well organised with excellent time management skills 
  • Able to manage pressure and work to deadlines
  • Professional and friendly appearance and attitude
  • Strong written and verbal communication skills
  • Good team player and desire to assist others 
  • Effective relationship building skills
  • Flexible and adaptable to change

This is a fantastic opportunity to develop your career and join an established organisation with some big plans. If this sounds like the role for you, we would love to hear from you!

If you are successful for a role with Mortgageport, it is a condition of employment that thorough background screening is completed. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.