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Client Services Officer

Hays - Melbourne, VIC

Banking & Finance
Source: uWorkin


  • Global Reputable Bank
  • Attractive Day Rate - Up to $550
  • Flexible Working Arrangements

Experienced client services officer needed for global bank with a very attractive day rate - apply now!

Your new company
A renowned global investment bank is looking for an experienced funds administrator to join this busy and collaborative team to assist the securities department with providing excellent client service both locally and globally. You will be liaising with a diverse range of stakeholders with sound knowledge of equities, fixed income, FX, asset servicing and cash.

Your new role

  • Respond to all incoming client queries to the department - Custody Operations
  • Manage and review service delivery to clients and meet all SLA's accordingly
  • Quality assurance checking and controls for processing
  • Regulatory reporting for presentation in client service reviews
  • Reporting/escalating any issues to Client Services Manager
  • Monitor queries flow for international markets
  • Updating and maintenance of the database and query management system
  • Client Support and Query resolution

What you'll need to succeed

  • Experience with international markets around equities, FX, fixed income, asset servicing and cash
  • Client services experience with a stockbroker or custodian area
  • Strong communication and analytical skills

What you'll get in return

  • Ongoing career training and internal support
  • Flexible working arrangements - WFH
  • Potential to build a rewarding career in a reputable global bank
  • Attractive day rate

What you need to do now

If you are interested in this role, and feel you have the necessary skills and experience to succeed, please send your most updated CV to Kim - kim.nguyen@hays.com.au.

SA Licence number : LHS 297508