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Reception/customer Service

Conquest Personnel Pty Ltd - Melbourne, VIC

Customer Service & Call Centre
Source: uWorkin


Full Job Description
Not your typical Optical Store, caring approach and offering a good service
Work closely with an Independent Optometrist based in Oakleigh
Permanent Part time - Wednesday, Thursday, Friday and Saturday mornings

Permanent part time opportunity for an experienced customer service/receptionist to join a close-knit team based in the South eastern suburbs.

Working for an award-winning optical store for customer service for 2018 & 2019, not your standard retail optometrist - with your outstanding customer service along with priding yourself on client satisfaction will see the successful candidate ensure the continued reward and recognition.

The role:
Meet and greet customers who are attending for appointments or looking for frames
Answer all calls promptly and efficiently, booking appointments, assisting with enquires relating to the delivery of their specticals or appointments
Wednesday, Thursday, Friday (9am - 5.30pm with 1 hour lunch) & Saturday (9am - 1pm)
Assisting customers with frame selection, and what would be best suited in terms of their script
Be able to use database efficiently, entering data into the system and scanning and updating files
Willing to learn how to use hi caps machines and dispensing etc
Take ownership of all situations

About you:
Previous experience within a reception/customer service or similar role
Well presented, confident, energetic and organised
Sense of urgency and able to manage various tasks at one time
Greek speaking advantageous but not essential

If you have all of the above, are a people person and available as soon as possible then 'apply now' or call Boz to discuss further on 0434 433 643.


Melbourne, VIC

Customer Service & Call Centre


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