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Manager, Franchise Operations

Adidas - Melbourne, VIC

Source: uWorkin


Full Job Description
Purpose & Overall Relevance for the Organisation:
Working in collaboration with a number of stakeholders, the role is to build a high profile and commercially viable franchise model by:

Defining the Franchise strategy for the Market, in line with the Market targets and priorities
Driving profitable market share growth of the Market Franchise business
Selecting Franchise Partners and creating collaborative business relationships with them
Reviewing & driving Franchise store productivity and KPI development, and implementation of excellent standards in the stores
Developing the Franchise store network with existing and new Franchise Partners
Managing and monitoring the Franchise business regarding performance and compliance with company standards, aiming at continuously optimizing the business in collaboration with the Franchise partners
Collaborating with other functions on Market level and with Global teams
Identifying, sharing and exchanging best practices with other Markets and Global team to enhance the adidas Group mono-branded shopping experience for customers

Key Responsibilities:
Act as the key responsible contact for Franchise business in the Market, representing the Franchise business model internally and externally
Track, analyze and report the Market Franchise business development on a regular basis, including Franchise P&L, sell-in, store performance (operational KPIs), store profitability, Franchise partner profitability
Define and communicate the Franchise strategy for the Markets, including (but not limited to) store rollout plan, Franchise partner strategy, financial targets, operational KPI targets, operational execution, priorities, etc.
If applicable, recruit and select new Franchise partners for the adidas Group Franchise business in the Market
Establish and maintain a collaborative business relationship with the Franchise partners and Franchise store managers
Supervise the management of the store portfolio in the Market, including opening/closing and partner management strategy
Manage the opening process for new stores, by approving new store locations, providing official sign-off for new stores, and monitoring the operational processes related to the store opening (store development, layout planning, marketing, etc.), etc.
Co-ordinate the go-to-market sell in process
Supervise and support the seasonal sell-in process with the Franchise partners
Host and moderate key meetings with Franchise partners, store managers, etc. (e.g. seasonal Franchise conference with all partners)
Manage relationships with business partners and vendors (e.g. cashdesk system/traffic counter system provider)
Drive cross-functional alignment with Own Retail, Marketing, and other departments to ensure excellent execution of the Franchise stores
Provide and demonstrate expertise in key forums (e.g. local Franchise trade shows, Head of Franchise Meetings)
Participate in Global initiatives by supporting the implementation of new global tools and standards in the Market
Participate in and drive special projects in the Market and with Global to optimize the Franchise business model

Pacific; APAC; Global

Key Relationships:
Franchise Partners
Senior Manager Retail
Franchise backoffice team
Retail Training
Brand Communications
Visual Merchandising
Store Development

Knowledge, Skills and Abilities:
Functional: minimum 5 -10 years of direct Retail or Franchise experience, ideally topped by an additional min 2 years on the Marketing or Sales side
Management: 3-5 years of management experience preferred
Industry: Textile industry (apparel/fashion/footwear) or FMCG
Proven track record of high collaboration & negotiation skills
Strong facilitation skills
Strong business planning
Analytical mindset
Exposure: Sports

Requisite Education and Experience / Minimum Qualifications:
University or College Degree or equivalent operational business experience
Understanding of Retail, Finance, Logistics and Marketing

IT Skills:
Outlook: advanced
Word: advanced
Excel: advanced
Powerpoint: advanced

How do I apply?

Press the "Apply" button and follow the instructions
You will be required to fill out the online applications forms, and attach a copy of your resume and cover letter which addresses all above candidate requirements
Applications which do not attach a cover letter which addresses the job requirements specific to adidas will not be considered.
Applications will only be accepted through the steps above
Please note that due to the high volume of applications adidas receives, we will be unable to respond to all individual inquiries.


About adidas

adidas Retail Careers http://www.adidasretailjobs.com/

adidas Jobs http://adidas-group.jobs/

Linkedin http://bit.ly/futureofsport

Twitter http://twitter.com/adidasgroupjobs

Facebook http://www.facebook.com/futuretalents

YouTube http://www.youtube.com/user/adidasGroupCareers


Please note applicants must have permanent legal rights to work in Australia. No Relocation or Visa support is offered for these roles

Please note part of adidas Pacific’s recruitment process will require external candidates to consent to a pre-employment criminal history check

Note to Agencies: adidas does not accept any unsolicited calls or CV's regarding this role