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June

Dispute Assessment Officer, Dispute Settlement Centre Victoria

Department of Justice and Community Safety - Melbourne, VIC

Property & Real Estate
Source: uWorkin

JOB DESCRIPTION

Full Job Description
  • Two ongoing positions available
  • VPS3 classification
  • Melbourne CBD location
About us
An exciting opportunity exists for two Dispute Assessment Officers to join our team in Dispute Settlement Centre Victoria (DSCV), Dispute Services.
Dispute Services is a multi-dispute agency within the Department of Justice and Community Safety which includes the Dispute Settlement Centre Victoria (DSCV), and Domestic Building Dispute Resolution Victoria (DBDV).
About the role
As the Dispute Assessment Officer, you will be responsible for:

  • undertaking the assessment and analysis of the dispute and diagnosing dispute resolution requirements
  • providing advice to parties on options available to them towards the resolution of their dispute
  • making recommendations as to the appropriate use of assisted settlement processes to provide fast resolution
  • providing alternative dispute resolution and case management for parties to reduce tensions, improve communication and clarify issues.
About you

As the Dispute Assessment Officer, you will possess:
  • a working knowledge of relevant legislation and acts
  • a National Mediator Accreditation
  • experience in conciliation (desirable)
  • experience in dispute resolution techniques, including in the assessment of disputes, case management, and facilitative settlement.
Keys to your success will be your ability to build strong relationships and develop an understanding of others in order to motivate and confidently address conflict situations.
How to apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

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