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Scheduling Coordinator / Customer Service

Rinnai Australia - Melbourne, VIC

Trades & Services
Source: uWorkin


Full Job Description
Do you have a background in scheduling solar hot water installations or have you worked in a scheduling role in the construction field?
Looking for a fresh start with a market leading company?
Does your passion for exceptional customer service stand out from the crowd?

Welcome to Rinnai Australia. A market leader in hot water, heating, cooling and renewable energy appliances for both commercial and domestic markets. Our People are at the heart of everything we do, and we attribute our success and growth over the last 50 years to the contribution of our workforce. In joining the Rinnai family, you will be supported at every turn.

About the role:
Office location is in Braeside i.e. Bayside & South Eastern suburbs of Melbourne
Schedule solar hot water installations
Liaise with supervisors, clients, builders and sub-contractors for scheduling
Enter work order requests into job management system
Manage customer enquiries, requests and complaints efficiently and effectively
Validate appliance orientation against builders plans for installation
Answer inbound calls

About you:
Previous experience in a scheduling role within either the construction industry or Solar Hot Water installations
Well-developed written and verbal communication skills
Excellent organisational skills and a keen eye for detail
A highly driven, dynamic and ambitious attitude with a strong work ethic
The ability to work well under pressure and meet tight deadlines

Rinnai Australia will support your efforts to achieve excellence. We offer a supportive team environment, modern premises with onsite car parking, health and wellbeing programs, and generous discounts across our entire product range.

If you are looking for that next role that will provide you with an opportunity for success and development, then we would love to hear from you.

Applications Close: 23 Jun 2021