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Assistant Store Manager - Wodonga

Haymes Paint - Wodonga, VIC

Source: uWorkin


Full Job Description
About the business.

Haymes Paint is proudly the largest Australian owned Manufacturer of premium brand paints, finishes, and protective coatings. Our products aren't available in the big, corporate hardware stores, we choose instead to sell through independent retailers, where we can trust that the quality of personal service and advice matches the quality of our products - after all, it's the Haymes name and reputation on the can.

As a founding principal of Henry Haymes in 1935, the Haymes family continues the tradition of Quality and Integrity in the manufacture of our products and providing service to our customers. This is confirmed, as voted by our customers, our products and customer service have been awarded the Canstar Blue Most Satisfied Customers Award for the last three consecutive years.

About the position.

To support and maintain our high level of customer service we are currently recruiting for an Assistant Store Manager to join the Haymes Paint Shop team in our newest Company store located in Wodonga.

Working closely with the Store Manager this role is responsible for supporting and maintaining the high level of customer service offered to our retail and trade customers, ensuring the smooth day to day operations of the store and maintaining correct processes and procedures in the management of inventory, responding to customer inquires and processing POS and end of day.

On the job training of the Haymes product range will be provided.

This role is offered on a full time basis working shifts across a six-day roster (Monday - Saturday), weekend hours will be required as part of a rotating roster.

Duties will include:
Greeting customers and assisting with product selection
Advising customers in store and by phone on relevant products and accessories
Timely and accurate preparation of paint orders for trade & retail customers
Building strong relationships with trade/retail customers in store
Supporting the Haymes sales team in growing trade, industrial and retail business
Assisting with store presentation
Stock control
Supporting and directing store staff

To be successful in this role you should be able to demonstrate:

Previous experience in a similar role
Leadership skills
A strong interest in the paint/surface coating industry
Previous experience with trade and retail customers
Effective time management and planning
The ability to work under pressure
A genuine desire to deliver a high level of customer service
Have the physical capacity to lift weights up to 25 kg (15 litre cans of product)

Key requirements are you have a positive, friendly attitude, are able to work both autonomously and in a team environment and have an unencumbered driver's licence. Most importantly, you love working with people and engaging with customers.

If you believe you meet these criteria and will enjoy the challenges and diversity this role brings we encourage you to apply. Please provide a copy of your resume with cover letter in your application.