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June

Customer Service Representative

Randstad Australia - Adelaide, SA

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

An exciting opportunity exists for a positive customer service representative within a leading manufacturing company. This well known Australian company is looking for an office all-rounder with a high level and passion for customer service looking for a new permanent member for their team!

Your New Company

As a local manufacturer, this Australian success story takes great pride in caring for the environment in which they operate. This leading company manufactures a range of equipment on-site at its Adelaide facility. This role is perfect for someone who has a passion for being part of a small team and enhancing the customer experience.

The right candidate would thrive in a role that provides the opportunity to utilise their skills and provide growth in all areas of the business with customer service front of mind.

Your New Role

  • As the first point of contact for customers, you’ll be delivering high levels of customer service utilising over the phone interactions, email enquiries and possibly face to face interaction.
  • Willingness to adapt to a number of office duties to assist other members of the team where required
  • General data entry and administration duties
  • Incoming/outgoing calls
  • Going above and beyond while providing high levels customer service and being a good team player
  • Provide guidance and assistance to a broad variety of internal/external customers using knowledge of the companies products
  • Happy to assist across the business including their showroom, parts and service when required
  • Endeavour to support and assist our customers while navigating them towards a suitable outcome

Your Skills And Experience
  • Friendly and easy going team player
  • Pride yourself on being highly adaptable with a positive and supportive attitude
  • Willingness to learn
  • A customer-centric mind-set
  • Excellent communication skills, verbal and written
  • Adaptable to new systems
  • Ability to follow processes
  • Office all rounder

Applications

If you feel your skills match the above criteria please attention your CV in MS Word format to Laura Davis and click 'Apply' now. For more information please call Laura on 08 8468 8001.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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