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10

June

Desktop Support Technician

Vargo Recruitment - Melbourne, VIC

IT
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Job Description

Location: Melbourne (Australia)

Duration: 8 Months

Daily Rate : £250-£350

Vargo Group is seeking a skilled Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an easy-to-understand and concise format. Problem solvers who prefer to work in a challenging and positive environment may succeed this Desktop Support Technician role.

Your responsibilities in this role

Solve computer problems, and implement appropriate action/solutions

Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

Communicate regularly and effectively with ticket submitters

Support, examine and repair computer systems, hardware, printers, and computer peripherals

Administer computer desktop support in accordance with established policies and procedures

Organize hardware repairs with the appropriate vendors

Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

Requirements

Desktop support or related experience

Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

Microsoft Office 365 experience desired

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