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Responsible Gaming Advisor

Crown Melbourne Limited - Melbourne, VIC

Any Industry
Source: uWorkin


Full Job Description
(Job Number: MEL11445)

Responsible Gaming Advisors

A career in our Crown Resorts Financial Crime, Compliance and Responsible Gaming team will provide you with the opportunity to make a difference in the ongoing fight against financial crime and building trust in the community.

An exciting opportunity has arisen for suitably qualified Responsible Gaming Advisors (RGAs) to join the Crown Melbourne team. Reporting to the General Manager Responsible Gaming, the RGA's will play a key role with the implementation and delivery of Responsible Gaming programs and services, with the aim of minimising harm for customers and their families.

The RGAs will also assist with the operation and promotion of the Responsible Gaming Centre. Acting as a subject matter expert, the RGA provides guidance and direction to other Crown Melbourne staff and works a 24 hour/seven-day roster to provide support and assistance to internal and external stakeholders, including Crown customers and their families, staff and others.

Key Selection criteria:
Previous experience within a similar role would be highly regarded
Any Gaming Operations knowledge would be highly regarded
The ability to maintain a high level of integrity, sensitivity and confidentiality at all times
A strong customer focus, and the ability to build trust and rapport with people from all cultures and backgrounds
Strong communication skills both written and verbal
Ability to build and maintain stakeholder relationships
Ability to obtain Casino Special Employee Licence in NSW, Victoria and WA.

What we offer you:
Free meals at our staff restaurant
Flexible working arrangements
Paid parental leave
Discounts across the Crown venues

We are looking for talented and passionate individuals to help us build out a leading capability in financial crime, compliance and responsible gaming. Join an industry leader and take your career to the next level!

Applications close: Friday 18th June 2021

As part of Crown’s inclusive culture, we strongly encourage applications across all cultural backgrounds, genders and abilities.

Job Gaming
Primary Location Melbourne
Position Status Full Time