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Manager - Continuous Improvement & Innovation

Covid Quarantine Victoria - Melbourne, VIC

Government, Defence & Emergency
Source: uWorkin


Full Job Description
About us
COVID-19 Quarantine Victoria (CQV) is responsible for Victoria's COVID-19 Accommodation response, including:

  • Mandatory quarantine for returned overseas travellers
  • Emergency Accommodation for people that cannot safely isolate/quarantine in their accommodation
The Victorian Chief Health Officer has mandated that all returning overseas travellers arriving in Victoria must go into mandatory quarantine for 14 days from the day of their arrival to help prevent the spread of coronavirus (COVID-19).
In addition, CQV is responsible for the operation of Victoria's Emergency Accommodation program for community members and their close contacts who have tested positive for COVID-19 and where an assessment has concluded that there are no other suitable alternative accommodation options for self-isolation.
Infection control and prevention is the primary objective of the mandatory quarantine and emergency accommodation programs.
About the role
The Performance and Support branch oversees end to end reporting, insights and intelligence across the CQV enterprise, provides leading ICT, digital, fee recovery and other supports, to enable high performance and continuous improvement of the program. The role, Manager - Continuous Improvement and Innovation, reports to the Director, Performance and Support. Responsibilities include working across the business to embed continuous improvement through the development and implementation of the CQV performance framework, identifying performance improvement opportunities and providing strategic project input into cross portfolio priorities. The role will also provide project management and oversight over streams of work across the performance and support portfolio.
You may be required to work flexible hours, including weekends and public holidays, and attend to urgent work as required. Appropriate remuneration will be applied for the above in accordance with the Victorian Public Service Enterprise Agreement 2020.
Travel within the greater Melbourne area to COVID-19 accommodation sites may be required.

This role also includes:
  • Drive the development, uplift and review of performance quality, integrity and governance practices across CQV
  • Work as an interface between the data and reporting team, the ICT team, the fee recovery team and the broader CQV operational landscape to respond to and delivery a range of continuous improvement initiatives
About you

As our ideal candidate, you will have:
  • Significant experience in the provision of continuous improvement and project management support, advice and/or analysis to senior stakeholders within a high pressure, dynamic, and unstructured environment
  • Demonstrated experience in driving improvements, performing analyses, and delivering outcomes within operational contexts
  • Tertiary qualification in a relevant discipline (business, policy, finance, commerce) is desirable
  • Previous experience in Victorian Government and/or in the Covid-19 Pandemic response is desirable
  • Previous experience in top-tier consulting is desirable
How to apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

Melbourne, VIC

Government, Defence & Emergency


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