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Visitor Services Officer

Randstad Australia - Sydney, NSW

Customer Service & Call Centre
Source: uWorkin



  • Casual Front of House staff needed for heritage-listed Australian Visitor Centre
  • 2 shifts per week, with a view to increase shifts in busy visiting periods
  • Paying $26-30ph + Super, Located in the Sydney CBD

About Your New Role

As a Visitor Services Officer you will have the key responsibility of greeting and welcoming visitors and guests to the centre. As part of a team, you will deliver excellent levels of customer service and administrative support through your contribution to the effective operation and performance of the centre. Your duties will include but not be limited to:
  • Respond to customer enquiries any customer enquiries
  • Welcoming visitors to the building, and informing them of where they need to go throughout the centre
  • Providing a positive customer experience for all visitors

What You Will Need
  • A flexible schedule - Shifts may change week to week and will increase during busier periods of the year
  • Experience working in a customer service position, providing assistance to internal and external stakeholders
  • Strong customer service skills; excellent communication skills, telephone manner and active listening
  • Demonstrated ability to work effectively in a team, with an ability to work autonomously under minimal supervision

Your Profile Will Demonstrate
  • MUST have working rights in Australia
  • Previous experience in front facing customer service roles

Next steps

If you are ready to apply for this opportunity, please select “Apply Now”.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.