• 1Search for courses by Study Area, Level and Location
  • 2We deliver you all the matched results
  • 3Choose one or more course providers to contact you
Industry

Distance from location (kms)

Exact 5 10 25 50 100

Posted since

All 2 Days 1 Week 2 Weeks 1 Month

Sort results by

Relevance Date

10

June

Tourism Officer

Shire of Perenjori - Perenjori, WA

Marketing
Source: uWorkin

JOB DESCRIPTION

Tourism Officer – 3 months contract

The Shire of Perenjori is seeking the services of a Tourism Officer to be based at the local Tourist Information Centre during the upcoming Wildflower Season 2021. The successful applicant should have sound tourism experience and good knowledge of the region Perenjori is located at.

This is a flexible part time position for up to 30 hours per week between the hours of 8am – 4pm Monday – Sunday. Depending on the right applicant, this position may be extended.

Job Requirements:

Applicants are required to address the following SELECTION CRITERIA:

  • Essential
  • Exceptional interpersonal skills and friendly disposition
  • Excellent public presentation and grooming.
  • Exceptional level of integrity and confidentiality.
  • Developed written communication ability in spelling and grammar
  • Sound numeracy skills
  • Developed IT and keyboard skills
  • Excellent time management and organisational skills
  • Ability to work effectively in a harmonious team environment
  • Experience in a customer service environment.
  • Hold a current “C” class motor driver’s license.
Desirable
  • Some knowledge of the local area.
  • Sound reception and telephone skills.
  • Experience with cash handling and receipting
  • Basic book keeping skills
  • Knowledge of the role and structure of local government

4.1 REQUIREMENTS OF THE POSITION:

  • Secretary Role (supporting the Visitor Centre Volunteers):
  • Checking emails
  • Ordering stock
  • Recording museum items into register
  • Sending wildflower reports out to all surrounding centres/Shires
  • Volunteers roster
  • Register of tourists visiting PJ
  • Grant applications
  • Collection and recording of visitor data
  • The Tourism Officer will also implement Action of the following Strategies of the Tourism Marketing Plan 2018-2021:
  • Strategy 1 - to extend the tourist season so it lasts from April to November
  • Strategy 2 – work with others to develop tourism within Karara Rangeland Park
  • Strategy 3 – Maximise the impact of Perenjori Visitor Centre
  • Strategy 4 – Market and promote Perenjori as a hub for biodiversity and ecotourism
  • Strategy 5 – Ensure the highest quality tourism infrastructure within the shire
    • Skills:
  • Developed level of numeracy and literacy
  • Excellent verbal and written communication skills
  • Excellent time management skills
  • Excellent public relations skills
  • Developed word processing and reception skills
  • Be self-motivated and team oriented
  • Good Communication skills and Enthusiasm
  • Knowledge:
  • Developed language skills including spelling, grammar and vocabulary.
  • Developed computer skills
  • Experience:

Graduates with degrees in languages, travel, tourism, leisure, business studies, marketing, management or journalism are normally at an advantage. Experience gained in museums or information work or any commercial area (sales, marketing, retailing) as well as grant writing experience can also be helpful.

Qualifications and/or Training:

  • Year 10 or above with English and Maths or equivalent qualification.
  • Hold a current “C” class Motor Drivers License.
  • Training or experience in tourism industry is desirable.
  • Hours of Duty: up to 30 hrs/ a week

5. KEY DUTIES/RESPONSIBILITIES:

  • Respond to telephone and counter enquires.
  • To analyse customer request and action immediately.
  • To provide relevant information relating to an enquiry.
  • To identify customer needs and direct to appropriate person
  • Daily recording of monies.
  • Assist with general office duties.
  • Provide administrative and secretarial support to the Manager Corporate & Development Services;
  • Provide support to other volunteers if required.
  • Hold monthly meetings with the Tourism Marketing Steering Committee and update on progress

Progressing and Implementing Strategies of the Tourism Marketing Strategy 2018-2021

  • Develop visitor centre policy and procedures manual
  • Develop visitor centre Business Plan
  • Develop and implement accurate information gathering process
  • Develop and organise familiarisation visits for volunteers
  • Work with the four-other visitor centres along the Wildflower Way to maximise cooperative opportunities.
  • Organise familiarization visits for regional visitor centres to visit Perenjori.
  • Develop process and implement regular reporting to shire.
  • Reconfigure visitor centre reception area to better promote museum.
  • Develop and implement plan for recruiting new volunteers.
  • Introduce annual visitor satisfaction survey
  • Ensure new website reflects Perenjori as a hub for the region.
  • Contact existing tour operators to promote the range of activities in Perenjori.
  • Development of local tours
  • Investigate locations for establishing new picnic areas
  • Audit tourism signage and develop a plan for improvement
  • Design tear off maps of the shire that can be distributed by all businesses including retail and accommodation.

5.1 Other Duties:

  • Provide support to other staff during course of day and during periods of sickness or / leave.
  • Administrative duties as directed from time to time by the Chief Executive Officer, and/or MCCS.
  • Ensure work stations and office area is presentable and clear of unnecessary items, rubbish etc. at all times.
  • Monitor and order brochures and other supplies.

5.2 Finance Support:

  • Provide support to Treasurer as required and as time permits of basic finance records including creditors, debtors.

6. ORGANISATIONAL RELATIONSHIPS

6.1 Responsible to

Manager Corporate & Community Services and Visitor Centre Chairperson

6.2 Internal & External relationships

Internal: Works in close cooperation with the Volunteers of the Tourist Centre, CEO and MCCS, Tourism Marketing Steering Committee, Community Development Officer, other Shire staff

External: Councillors, local residents and general public, other visitor centres in the region, Contractors

7. EXTENT OF AUTHORITY

Work outcomes are regularly monitored by the Manager Corporate & Community Services Freedom to act is limited by standards and procedures.

Information for Candidates

;