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Operations Administrator

BGIS - Melbourne, VIC

Any Industry
Source: uWorkin


Salary Package | Permanent Full Time | Monday-Friday
Global Organisation | Support Key Clients
Supportive in House Trades Team | Professional Development

The Role
We have an opportunity for a Service Administrator to join our BGIS Self Perform team!

This role is based in Melbourne, VIC

Due to the security clearance required for this role, you must be an Australian Citizen.

Liaise with the in-house trades team, subcontractors, and managers to support tasks such as reactive allocation, tracking, reporting, and escalating maintenance work orders
Complete the maintenance co-ordination/allocation of tasks such as Planned Maintenance and Reactive Maintenance across multiple service contracts ensuring the successful and complete tasks within the CMMS systems
Ensure the quality of the data and records pertaining to assets and maintenance, keeping records updated
Manage the internal operations support, answering calls from operations centre and client service desk and updating tasks as required
Close out work orders and perform necessary checks to move PO's (purchase orders)

Skills & Experience

General knowledge of maintenance/trade services
Strong customer service orientation across KPI’s and memorable customer experiences
Able to prioritise workload and ensure tasks are completed
High level of computer skills, specifically within Microsoft Excel and the ability to learn new systems
High level in written and verbal communication skills

At BGIS, we create safe environments where our people can do their best work. Our team comprises of individuals from many different cultures and nationalities, with a multitude of valued personal and professional backgrounds. We welcome diverse perspectives and are always on the lookout for people who can bring new ways of thinking to our teams.

BGIS offers Professional Development opportunities, excellent Company Benefits and an exceptional Employee Recognition Program.

About BGIS
BGIS has over 7000+ employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate and technical services. We are focused on delivering innovative service solutions for our clients.
Our organisation manages more than 30,000 facilities, including corporate offices, universities, schools, hospitals and stadiums, and we are regarded as a world leader in the management of data centres and other critical environments. Our clients come from a diverse range of sectors, such as Defence, Healthcare, Government, Higher Education and Utilities.

Further information is available at apac.bgis.com