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Duty Manager

Collegians RLFC - Wollongong, NSW

Hospitality, Travel & Tourism
Source: uWorkin


Collegians Rugby League Football Club is one of the leading clubs in the Illawarra region, with five venues across the Illawarra and in excess of 29,000 members.

We are seeking to appoint an experienced, dedicated and customer focused person in the position of Full time Duty Manager.

To be successful in this role an applicant will need to demonstrate the following:

Essential Qualifications and Experience:

  • Previous management or supervisory level in a Club or similar industry experience.
  • Current Responsible Service of Alcohol (RSA) and Responsible Service of Gaming (RCG) certifications.

Key Responsibilities of the Role Include:

  • Managing the operational requirements of the club on a day-to-day basis,
  • Ensuring compliance with the Registered Clubs Act and all other relevant legislation,
  • Maintaining a safe and comfortable environment for members and guests,
  • Managing to Collegians standards and expectations,
  • Consistently ensuring a high level of customer service is delivered,
  • Maintaining a high standard of communication, and
  • Provide coaching and mentoring on the run.

Skills and Knowledge Required:

  • Sound background in food, beverage and gaming,
  • Comprehensive customer service knowledge with the ability to lead and supervise a team,
  • Demonstrate effective verbal and written communication skills,
  • Exceptional presentation and grooming standards,
  • Lead by example with a hands-on approach,
  • The confidence to manage staff performance to maintain peak service,
  • Exemplary cash handling capabilities, and
  • Exceptional interpersonal skills.

Remuneration will be commensurate with experience.

Wollongong, NSW

Hospitality, Travel & Tourism


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