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El1 Assistant Director Integrated Housing Operations

Australian Public Service (APS) - Berwick, VIC

Any Industry
Source: uWorkin


The Operations and Housing Support Branch support the planning network through the delivery of core initiatives and projects to enhance capacity and capability to engage meaningfully with participants.

The EL1 AD Integrated Housing Operations will coordinate and assume responsibility to undertake detailed or sensitive projects that may include performing varied activities involving many different and unrelated processes or methods that may impact on the strategic or operational outcomes that support the NDIA's objectives to "build a world-leading National Disability Insurance Scheme".

The position is responsible for actively managing key internal and external stakeholder relationships and may be required to represent and negotiate on behalf of the NDIA to advance the NDIA's interests across a range of forums.

The key duties of the position include
• Managing team performance and outputs to ensure Agency targets are met in relation to planning decisions.
• Conducting and managing risk assessment and risk management activities.
• Identifying and leading business improvement initiatives, implementing change management strategies and quality assurance activities.
• Undertaking reporting activities including trend analysis to support process improvements.
• Leading activities that drive nationally consistent processes and decision making, efficiency and scheme sustainability.
• Providing direct line management to teams ensuring delivery of service level agreements and achievement of performance targets.
• Leading strategies to improve service delivery and provide regular reporting and analysis of data.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)