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Concierge/workplace Ambassador

Sodexo - Sydney, NSW

Administration & Secretarial
Source: uWorkin


Job Description

Foster Engagement & Productivity

Job Description

As Concierge/Reception you will act as a Workplace Ambassador by being the face of our business and taking ownership of our front of house operations. This is a Fast paced, multi-faceted role where you will offer support and have daily opportunity to engage with our corporate employees and clients. A significant part of the role includes ensuring our services including reception, catering, security, administration and building services are managed to industry leading standards

Your day to day tasks will be varied and will cover a range of tasks such as guest services, facilities management, health and safety and most importantly providing an exceptional level of service to our staff and clients.

In this multifaceted role some of your key responsibilities will be;

  • Providing 5-star service to our employees and clients by welcoming visitors into the office floor space
  • Ensuring exceptional front desk workplace facilities services
  • Assist with all aspects of facilities management relevant to the office premises i.e. site walks, preventative and reactive maintenance , EHS checks and reporting
  • Be a trained First Aider and/or Fire Warden for the tenancy
  • Support with Invoicing, Purchase Order creation (training provided)
  • Supporting all other administrative functions relevant to the role including Mailroom and Courier services, security services
  • Consistently looking at process and service improvement, growth mindset
  • Assisting with all internal meeting & training room management
  • Your role will also require creativity and innovation to identify opportunities to improve employee experience and implementing new activities, initiatives and events.


  • You’re passionate about people and committed to delivering exceptional customer service!
  • You will be immaculately presented, vibrant and professional with a positive can-do attitude.
  • You will have prior experience in a corporate environment with exposure to working in a similar Workplace, Concierge or hospitality role.
  • Both written and verbal communication skills are vital and, of course, you’ll be good at building team relationships.
  • You’ll have an eye for detail, strong organizational skills, and excellent interpersonal & customer service skills
  • You enjoy and respect a diverse and inclusive workplace and team.

If you are a customer service super-star and wish to apply, please click the 'I'm Interested' button for a 5 minute application process.

Additional Information

Sodexo is a contract services company and employment is conditional to Sodexo’s ability to maintain the client contract and its service levels. All employees are subject to a National Police Check, Pre-Employment Medical, Reference checking and Online Training.

I'm interested