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Inbound Customer Service

Allianz - East Brisbane, QLD

Customer Service & Call Centre
Source: uWorkin


The world has certainly changed due to COVID-19 but our priority is to continue to support our staff and customers through these unprecedented times.
We're mobilising our staff to redistribute the work throughout the business to maintain employment and service to our customers as well as continuing to recruit new staff where possible and safe to do so.
With a high volume of applicants for these roles we are utilising new technology to make sure we don't miss out on the best people!
This can involve video interviewing, online testing against the requirements and skills needed for the role as well as remote inductions (when required) and online e-learning in our office.
At Allianz our aim has always been to be there for our customers in their ‘moments that matter', and this is just one more way we plan to support the Australian economy and people through this pandemic.
Inbound Customer Service- Workers Compensation and NSW Compulsory Third Party | QLD, Brisbane
Allianz is the home for those who dare to walk in the shoes of our customers.
What if you could put the customer at the heart of everything you do?
As an Inbound Customer Service Officer at Allianz, you will join an established team and utilise your strong customer service skills when speaking with new and existing customers about our products. You will be the voice of Allianz and will provide information about our products whilst utilising the opportunity to up-sell, cross-sell and provide excellent service when making changes to policies.
Important to your success:

* A team player attitude, which supports and respects others
* A competitive nature to strive to be the best
* Commitment and superior customer service skills
* Ability to work on a rotating roster with shifts falling between 7am - 7.00pm AEST
* Ability to work one Saturday every 4-5 weeks
* Must be available to commence 21st of June 2021
* Able to attending online Assessment Centres

What's on offer?

* A tailored career program including a Certificate III in General Insurance
* A range of attractive benefits including Insurance & Gym Membership discounts
* A fun, positive & supportive team environment; we work together to achieve great results
* Exciting new remuneration package
* Your training and ongoing growth is important to us, feel supported by our fantastic leadership team and buddy system

About us
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry.
Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.
If you dare, there's an opportunity for you at www.allianz.com.au/careers

East Brisbane, QLD

Customer Service & Call Centre


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