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Manager, Program Management, Biologics

Thermo Fisher Scientific - Brisbane Grove, NSW

Source: uWorkin


At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world.

Job Title

Manager, Program Management

Reports to: Sr Manager, Program Management and Business Management

Group / Division: PSG

Career Band: 7

Job Family: Research and Development

Job Sub Family: Program Management

Job Code

Job Track: Management


Location: Brisbane, QLD

Number of Direct Reports: 5

Position Summary

The Manager, Program Management role is responsible for leading a team of Program Managers focused on technology transfer to cGMP manufacturing operations, overseeing all activities relating to client scopes of work, communication, project planning, scheduling, and budget management. The position requires utilizing recognized best practices for developing, initiating, planning, executing and controlling projects.

The Program Manager is also required to support the project teams in resolving project & customer issues and escalate issues to leadership as required to ensure the projects progress in accordance with company goals and customer requirements.

Key Responsibilities

  • Responsible for the management of the overall program portfolio for the site
  • Responsible for customer project management including communications, financials, scopes of work, timeline, risk analysis, governance structure, and conflict resolution.
  • Maintains strong business relationships and drives growth through strategic program governance.
  • Builds team in support of succession planning for critical roles. Develops and evaluates staff to ensure the exceptional customer service and program delivery.
  • Leads a team of professionals to meet expectations of customers, internal staff and business stakeholders in managing high quality, integrated cross-functional project plans.
  • Coordinates project management methodology with those of internal business partners in finance, quality, operations and supply chain.
  • Leads a PM team to drive customer-centric approach to program delivery.
  • Ensures site processes and tools for program support are aligned with harmonized processes and managed consistently across the network.
  • Collaborates with site financial management staff to deliver financial results of the business.
Additional Responsibilities
  • Champions deployment of approved business maturity solutions.
  • Works on problems of diverse scope, takes actions and brings resolutions to ground.
  • Exercises consistent independent judgment to drive value for the company and customer.
  • Acts as advisor to site, actively involved with customer programs to meet schedules or resolve problems.
  • Interacts with cross-functional teams, outside customers, and third parties to drive proactive solutions to deliver world-class customer service and program delivery.
  • Leverages relationships to ensure exceptional customer service and program delivery.
Frequent Contacts

  • Site Leadership Team
  • Site Managers
  • Global Program Management organisation
  • Program Managers
  • Legal department
  • Scientist, QA, Finance
  • Prospects (Executive level)
  • Customers (Executive level)
  • Other service providers (Executive level)
  • Scientific Advisory Board

& Experience

Minimum Requirements/Qualifications:
  • University degree or equivalent tertiary level industry qualification, M.B.A. is desirable.
  • Project Management certification is strongly preferred.
  • 8+ years of previous related experience, with 4-6 years in commercial strategy, business management, project management, supply chain, sales or marketing with internal and external client-facing responsibilities.
  • Pharmaceutical or Contract Manufacturing industry experience.
  • Familiarity with Good Manufacturing Practices and experience with budgeting and forecasting.
  • Demonstrated ability to function effectively in a matrixed organization.
  • Ability to manage multiple priorities simultaneously and respond appropriately to change.
  • Ability to interact effectively with clients to advance program outcomes.
Excellent oral and written communication skills.


& Attributes
  • Demonstrated ability to function effectively in a matrixed organization.
  • Demonstrated ability to lead a team
  • Ability to communicate effectively at all levels in an organization.
  • Ability to interact effectively with clients to advance program outcomes.
  • Excellent written and verbal communication skills with a strong ability to influence and negotiate outcomes successfully.
  • Demonstrated high level of integrity and professional standards
  • Results oriented and driven to succeed
  • A passion for continuous organizational improvement.
Other Important Information
  • Travel requirement for this position 10 - 20%.
Other Job Requirements
  • Adhere to OHS policies and procedures and ensure a safe and healthy workplace environment
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.