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May

It Service Technicians - Vic

Jobs on jobactive - Victoria River, NT

IT
Source: uWorkin

JOB DESCRIPTION

Looking for quality IT Engineers with strong hands-on installation and in-person support experience. There are multiple roles available with excellent hourly rates and travel reimbursement. Onsite training will be provided on IT systems and procedures.

Your own transport/driver's license will be looked upon favourably.

Certain roles are subject to Australia Federal Police Check.

Your Responsibilities

  • Provide onsite Desktop IT Support in a customer-facing role in a fast-paced corporate environment.
  • Build devices, perform IT troubleshooting through diagnostic techniques and pertinent questions.
  • Basic IT installation and device assembly such as workstations, displays, POS systems.
  • Coordinate and follow-up with end-users.
  • Updating documentation such as onsite customer sign-off, support documentation with captured photos.
  • Basic record keeping.


Required Skills And Experience
  • Strong English communication skills are a must.
  • A minimum of 12 months experience in an IT Support and Help Desk role.
  • Have the experience to perform basic IT installations and support (PCs, Network switches, Point of Sale systems).
  • Able to read and follow detailed technical instructions.
  • Ability to deal with corporate staff in a friendly and professional manner over the phone and face to face.
  • Troubleshooting, good analytical and problem-solving skills.
  • Self-starter, proactive, and have initiative!
  • Must have accurate records-keeping skills.
  • Coordination skills and ability to manage multiple priorities.

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