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Reception & Admin Officers

Jobs on jobactive - Cheltenham, NSW

Administration & Secretarial
Source: uWorkin


This is a Reception/Office Administrator role which incorporates all aspects of administration including the core component of answering the phones and being an Account Administrator for multiple businesses.

The Key Tasks For This Role Are

  • Reception Management - entails all aspects of a Receptionist role (although based offsite with no face to face with clients), answering a high call volume of phone calls and booking new clients into online diaries
  • Managing the internal emails, responding to and actioning all office enquiries
  • Assist with the processing of invoices and rebates online through the diary management programs
  • Building solid relationships with your clients both online and over the phone
  • Building our clients practices through conversion of new clients
  • Being proactive in going above and beyond to ensure you are always one step ahead of your clients ensuring you are making their day smooth as can be.
  • Keeping all procedures up to date and proactively searching for new ways to grow the business
  • Managing your own group of clients

Skills And Experience

We work in small teams, so it is imperative you are a team player whom enjoys assisting others to ensure your day runs smoothly.

To be successful in this role you will be proficient in these tasks:
  • Outstanding phone manner - patient and understanding
  • A good listener with advanced empathy skills
  • Experience in Halaxy, Cliniko or Power Diary advantageous
  • Office administration experience
  • Call Centre Experience highly valued
  • High attention to detail
  • Experience in answering the phone (High call volume) - Required/Essential
  • Ability to multi task and take on new clients/programs/processes throughout the year as the business grows
  • Must be able to work autonomously and be open to learning new things on a regular basis
  • Accurate with data entry and organised with excellent time management
  • Proficient in Microsoft word, excel and outlook - Required/Essential
  • A keen interest in Psychology and Allied Health Practices
  • Able to work efficiently, being proactive in task finalisation
  • A collaborator - someone who enjoys working with and learning from others

Job Benefits And Perks

We are looking for a minimum of 3 years office experience, including answering multiple phone lines as a prerequisite.

The role would suit a local person in the Bayside area who has experience in a Reception role in an Allied Health or Medical Practise.

The days fly by as we are busy, so this is a Reception role with a difference......you will always have something to do and be able to make the role your own if you have highly advanced communication skills. Your role is virtual, so you are constantly building that trust and reliability with your clients......and it really gives you amazing job satisfaction to know that you are not only assisting one business to grow, but multiple practises as you oversee a small list of Allied Health businesses.

Please send a resume and cover letter about why this role would suit you and your reason for applying for the role.

Cheltenham, NSW

Administration & Secretarial


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