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Support Worker

Oaktrees Support Services - Sydney, NSW

Voluntary, Charity & Social Work
Source: uWorkin


Job Description

Scope and Purpose of the Position

The Disability Support Worker is responsible for implementing training and support services aimed at maximizing the living, employment, social and recreational skills of people with a disability. Community inclusion, independence, decision making, and personal choice should be promoted through these supports, with a focus on individual needs. The Disability Support Worker is a valued member of OakTrees Support Services and contributes to the development of service practice through regular staff meetings, planning processes and policy reviews. All service delivery must be in line with the Policies and Procedures of OakTrees and the requirements of the National Disability Insurance Scheme Code of Conduct and Practice Standards.


Support clients to participate in age appropriate activities and tasks including employment, in home support and community access.

Support clients to access activities and outings in the community.

Provide direct care assistance to each client in accordance with their service plan and as directed

Work in accordance with the medication administration policy, work health and safety procedures and client rights policies including privacy and confidentiality.

Monitor the safety and well-being of the clients and report any concerns to the Manager.

Provide 1: 1 or small group training and support in response to individual client needs.

Ensure completion of appropriate documentation. Relevant information on support provided is to be recorded in client notes and communication book as required.

Participate in the Lifestyle Service

Planning process for individual clients and monitor outcomes.

Work with clients, family/ carers, relevant case managers and other professionals to support the client's individual goals. In conjunction with other members of staff assist in developing, implementing and evaluating training and behaviour programs to attain identified individual goals.

Ensure that all programming undertaken is appropriately maintained, documented and reviewed.

Assume the role of key worker for designated clients, including the preparation of a monthly report on client progress.

Liaise extensively with other staff to ensure the overall smooth and consistent running of the service.

Report regularly to manager.

Actively contribute to a team environment through open communication, participation in regular staff meetings, planning processes and policy review.

Provide back up and support to other staff as necessary.

Participate in Performance Development meetings to identify ongoing training and support opportunities.

Notify the service if you are unable to work your rostered shifts, with as much notice as possible.

Contribute to Case reviews with Employment Consultants and Facilitators.

Employee code of conduct is adhered to.

Report all hazards to management promptly on appropriate form.

Report all injuries promptly.

Carry out all duties with diligence and due care for personal safety and the safety of others.

Able to work 1-2 hours per day depending on client's need.


Disability Support Worker: Minimum 6 months

Physical Criteria

Frequent lifting up to 16kg

Frequent bending at knees and or hips.


High grip strength (above 15kg l 50%)

Good cardiovascular fitness

Standing for long periods

Ability to reach overhead

Ability to reach below knee height

Ability to reach forward

Sitting for long periods

Bilateral lift 10kg

Unilateral carry 10kg

Frequent pushing/pulling


Certificate 3 or 4 in Disability or other relevant qualification or working towards obtaining qualification within 12 months.

Genuine desire to provide the best quality support for people with disabilities.

Reliable character.

Well-developed communication and interpersonal skills including the ability to work and communicate effectively with clients, their families, community agencies and other professionals.

Ability to work in a very busy environment and to work both independently and as a part of a team.

Understanding of privacy and confidentiality issues.

Second year Nursing students are encouraged to apply.

Second year Pharmacy students are Encouraged to apply.


Cert IV disability support (Equivalent or higher)


100 points ID

A cleared Working with Children Check

National Criminal Record Clearance

Current Full Driver’s License

NDIS Worker Orientation Module

Knowledge of NDIS

IT / Computer Literacy and ability to use technology for report writing and progress notes

Current First Aid Certificate and CPR Certificate

Application Deadline: 31/05/2021

Expected Start Date: 07/06/2021

Job Type: Casual

Salary: $27.00 – $34.00 per hour

COVID-19 considerations:

COVID-19 precautions taken as per NSW Health guidelines.

Sydney, NSW

Voluntary, Charity & Social Work


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