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29

May

Customer Service Coordinator

Peninsula Personnel - Frenchs Forest, NSW

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

Our client cares about people's health and raising awareness of oral health with a continuous drive to develop solutions for long term well-being. Innovation, knowledge and health run through TePe's development as a company with respect, dedication, cost efficiency and responsibility at their core. They are looking for a Customer Service Coordinator to join their team who will be on the frontline meeting with their customers and consumers.

Responsibilities are but not limited to.

* First point of contact for all phone calls and emails from customers and consumers
* Send samples to customers
* Update order confirmations, amendments, delivery status and invoices through database
* Handle and record monthly complaints towards customers
* Sales support
* Marketing support

Qualifications
* Customer Service experience with well proven results
* Dental experience (Desirable)
* Previous knowledge of CRM and ERP systems (desirable)
* Experienced user of Microsoft Office

From small beginnings the company was founded in 1965 and today they are a global company with subsidiaries and distribution around the globe. TePe remains a family-owned company, with the mission to develop quality dental products and solutions together with dental experts to inspire people to live a healthier life remains the same to this day.

This is a permanent part time role, Mon-Fri 9am-1pm with a small close-knit team. You need to have a structured working style, excellent communicator who is motivated by being part of a small team with the possibility to influence results and actions. Come join us!

Frenchs Forest, NSW

Customer Service & Call Centre




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