• 1Search for courses by Study Area, Level and Location
  • 2We deliver you all the matched results
  • 3Choose one or more course providers to contact you
Industry

Distance from location (kms)

Exact 5 10 25 50 100

Posted since

All 2 Days 1 Week 2 Weeks 1 Month

Sort results by

Relevance Date

29

May

Administration And Customer Service Advisor - Aged Care

Benetas - Hawthorn, SA

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

Administration & Customer Support a.k.a Customer Centre Advisor (do YOU have a flare for aged care?)

  • Permanent, part-time (9am-5pm Mon, Tue, Thurs, Fri)
  • Leading not-for-profit Aged Care organisation
  • Blackburn location

We are seeking a customer focused, trusted and knowledgeable Advisor to join Benetas’ customer centre team. As a Customer Centre Advisor for a leading not-for-profit you will be providing support to Benetas’ clients and customers through expert advice on packages and care services to suit individual needs and circumstances.

We are eager to hear from those with relevant aged care experience and/or experience in a complex customer service environment, all whilst being a people-focused individual who thrives on forming genuine connections with customers, families and team members.

Benetas are searching for someone with a flare for aged care (that rhymes – we know!) and proven ability to communicate with people from all backgrounds. We have a range of products and services on offer at Benetas therefore the ability and willingness to wrap your head around, explore and understand a range of products is essential. Proven experience in a fast-paced, diverse environment will be beneficial, as, what can we say, we are driven and we achieve!

Now, onto a bit about you! To thrive in the role you will have:

  • Previous customer service and administration experience
  • Intermediate level of computer skills and telephony literacy
  • Exemplary organisational skills, resilience and ability understand business demands
  • A friendly nature, be positive and naturally able to build relationships that make a difference
  • Knowledge of aged care services, finances and terminology (highly regarded)
  • The ability to learn a range of products and be a trusted advisor to customers

Some of the benefits:

  • A safe and supportive work environment where people are valued and encouraged to share their ideas
  • A strong learning culture where you are in the driver’s seat of your ongoing professional development
  • Rewarding work that supports our clients to have a positive experience of ageing
  • Working in a trusted and values-based organisation focused on quality and growth
  • Competitive salary (with salary packaging and meal and entertainment benefits - pay less tax!)

How to apply (this is the fun part!)

Applicants must be eligible to work in Australia, have a driver’s licence and a satisfactory police check. Applicants must also be willing to obtain a flu vaccination and satisfactory police check.

To apply for the position please submit your cover letter and resume to Kylie Halse, Customer Centre Team Leader, by clicking 'Apply Now'.

Please note: we may consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.

;