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Ecommerce Specialist

Michael Hill - Brisbane Grove, NSW

Source: uWorkin


At Michael Hill, we've shared our vision locally and globally for over 40 years with operations in Canada, Australia, New Zealand. Employing over 2000 people we remain a profitable, international market leading retailer with approximately 300 stores in 3 countries with a concentrated focus on our ever-growing eCcommerce division.

Due to rapid growth, we have a new opportunity for a eCommerce Specialist to join our Digital team based in our Brisbane Support Centre in Murarrie. Reporting to the Online Trade Manager this role will be responsible for developing and executing all online sales strategies for the Michael Hill websites.

The eCommerce Specialist will be customer centric whilst using data to increase traffic and conversion metrics across all devises, channels and touchpoints. Delivering actionable data and research lead recommendations and consistently looking to enhance the overall customer shopping experience.

More About The Opportunity

  • Analyse customer data across multiple channels including cross-site conversion funnels, page analytics and site traffic metrics
  • Develop and maintain site merchandising and conversion dashboards and reports, whilst identifying scope and opportunities to support growth
  • Working cross-functionally within the eCmmerce, Marketing and Merchandising teams to assist in planning and executing engaging eCommerce campaigns and initiatives
  • Take ownership for sales, profit and conversion rates and identify consumer behaviour to increase future activities
The Successful Applicant Will Ideally Have
  • 4+ years proven experience along with a strong passion and drive for eCommerce trade and operations excellence
  • Strong analytical skills with a proven ability to collate and convert data to actionable insights
  • Experience in conducting user research including surveys, tests and heatmaps
  • Demonstrated ability executing Ecommerce activities such as merchandising and campaign delivery
  • Extensive understanding in A/B Testing and Google Analytics
  • Excellent communication skills with a proactive, curious and innovative mindset
What We Have To Offer
  • Join a diverse and inclusive employer dedicated to your professional development
  • A fast paced and dynamic team environment with real opportunities for progression
  • Global exposure
  • Onsite parking and amazing discounts on our full range of products
Advertised: 28 May 2021 E. Australia Standard Time

Application Close

eCommerce Specialist

Job no: 513252

Work type: Full time


QLD, Brisbane metro area