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Customer Service Officer

Optimal Recruitment Pty Ltd - Sydney, NSW

Customer Service & Call Centre
Source: uWorkin


  • Vibrant & Fun team
  • Be part of a fast growing business
  • Based in Brookvale - Modern offices

We have a fantastic opportunity for a enthusiastic Customer Service Officer to join a Vibrant and fun team in Brookvale. Your role will include providing a high level of service to clients, processing orders and providing information on the full product range. Their modern office is a short walk from Warringah Mall and there is parking available on site, full training is also provided. They are a fast growing company that offers opportunities for Career Growth and development.

Your new role:

  • Managing inbound customer enquiries
  • Accurate processing of orders
  • Actioning and following through on any enquiries received
  • Gather information; advise customers of prices, goods delivery and process times
  • Liaising with the logistics team with regard stock and delivery times
  • Liaising with sales reps and account managers
  • Processing cash and Eftpos sales
  • Organising credits, returns and replacements
  • Administration and email correspondence
  • Providing quality service with every interaction

    Hours: Monday to Friday - 10am to 6pm, 9am to 5pm during training/covid

To be successful you will Posses: 

  • 1 years experience in Customer Service/Call Center
  • Bubbly and self motivated 
  • Enthusiastic with a 'can do' attitude
  • Organised and a desire to learn new skills

What's in it for you?

  • Attractive salary and bonus
  • Close to the Mall - parking onsite
  • Join a supportive, dynamic customer service team
  • In-depth one on one training provided
  • Opportunities for long term career growth and development

If you are looking to further build upon your already strong Customer Service and problem-solving skills within a very rewarding industry with a supportive work environment looking for long term growth, please send your cv to [email protected] or for a confidential chat please call 02 8416 4181