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Payroll Consultant

Peoplebank - Melbourne, VIC

Insurance & Superannuation
Source: uWorkin


About the role:

The Payroll Consultant role will be accountable for a number of payroll related activities including processing of requests, liaising with employees regarding overpayments and act as an escalation point for all payroll related queries from HR Direct.

In this diverse and challenging role you'll apply a dual lens in the work that you perform. Your key focus will be assisting with the execution of the payroll strategy (including vendor arrangements) in alignment with the company strategy, supporting growth and positively impacting business outcomes.

Key Responsibilities:

  • Process and review requests for retrospective payment changes
  • Receive, investigate and process request for off cycle payments
  • Compile and submit 3rd party pay reports
  • Facilitate repayment plans with employees/people leaders for overpayments
  • Support the payroll audit process in both external and internal
  • Processing of payroll transactions within agreed SLA's
  • Receive and process requests for manual adjustments within SLA's
  • Processing of Global Mobility allowances within SLA's
  • Payroll testing and analysis of payroll results
  • Manage and respond to payroll enquiry escalations from HR Direct Tier 1 team
  • Work with the Global Payroll team to identify opportunities for improvement across policy and process


  • Relevant business and/or industry experience across payroll processing and reporting
  • Proven experience in managing multiple tasks whilst maintaining attention to detail
  • Demonstrated ability to work under time pressure and with competing priorities
  • Ability to work with teams effectively and with stakeholders
  • Written and oral communications and presentation skills resulting in the provision of quality documentation
  • Ability to work in a dynamic/fast paced environment
  • Exposure to SAP and Workday is highly desirable