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May

Eoi Customer Service Officers And Administration Support

Chandler Macleod - Mulgrave, VIC

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

We are currently seeking experienced government candidates for local council,state and federal positions within a variety of Business Support Roles.

Experienced Receptionists/Administrators/Customer Service Officers/Call Centre Operators to work with a variety government of Corporate Clients in and around the South Eastern Suburbs

Call Centre/Customer Service Officers

  • Call Centre/Customer Service experience
  • Proven experience achieving resolution-based outcomes
  • Active listening, effective handling of issues and problem solving
  • Strong interpersonal skill-set
  • Exceptional verbal and written communication skills
  • Systems savvy and high ability to effectively utilise CRM system
  • You will also be comfortable working to standard, customer service centric KPI's

Receptionist Role Key Skills Required:

  • Ability to answer incoming calls/Switch board
  • Ability to direct calls to relevant teams
  • Welcoming guests in corporate environments
  • Responsible for the coordination of meeting

Administrator Key Skills Required:

  • Experience and knowledge in using Microsoft Excel
  • Managing of challenging deadlines and Priorities
  • Ability to organise emails and meeting bookings
  • Proactive attitude ability to adapt to new environments

To be successful in this role you will require:

  • Full working rights in Australia
  • Australian Drivers licence
  • Willing to undergo WWC and/or National Police Check

    How to apply:
    To Apply hit 'Apply Now' and submit your resume for consideration.

Mulgrave, VIC

Customer Service & Call Centre




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