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Customer Service - Office & Home Based Setting.

Nurses Now Pty Ltd - Tuggerah, NSW

Administration & Secretarial
Source: uWorkin


A brilliant opportunity has opened up due to continued growth for a Customer Service Assistant to join our team, located in the Tuggerah Business Park, Tuggerah, Central Coast.

With work shared between office setting and the comfort of your own home. A quiet home environment is essential.

  • Part time –3 days per week in office and 1x day per weekend, working from home, late night/early morning Afterhours coverage.
  • Excellent Working Environment, working alongside a longstanding team.
  • Competitive Salary Package
  • Ongoing staff and personal development training provided at no expense to you

Interviews to commence ASAP and immediate start for the right applicant. 

Here's what you will be doing: In this role, you will be responsible for handling a range of client rostering and administration duties. 

Daily duties will include but not be limited to:

  • Taking phone calls and handling enquiries – high call volume
  • High Volume Rostering - Staff roster allocation – fulfilling client requests
  • Communicating with customers & nursing staff
  • Replying to emails efficiently
  • Performing various admin and data entry tasks

Selection Criteria:

  • Knowledge of the Healthcare Industry
  • Previous Rostering Experience
  • Demonstrated experience working under pressure to manage and prioritise competing demands
  • Excellent telephone manner
  • Excellent computer skills, with intermediate skills in Microsoft Office Suite (Excel & Word) and Outlook (you will be required to demonstrate your computer skills as part of the interview process
  • Strong Customer Service Skills

The successful candidate whom joins the Nurses Now Family, will be required to undertake 6 weeks x full time hours, Monday to Friday are required initially for training.

What’s on Offer:

  • 3 days office based, Wednesday, Thursday, Friday – 0830am to 530pm
  • 1 x Alternating Saturday / Sunday each fortnight (home based) – Whereby you’ll provide staff roster support to our healthcare clientele. With early start (5am) and/or late finish (11pm) outside of business hours, with high level renumeration.

Please ensure that you application demonstrates how you meet the selection criteria.

To become a part of an exciting and driven, family owned and operated company, either call for further detail, or apply online by clicking on the apply button and attach your CV with two referees and appropriate certification.

Join a leading team: We at Nurses Now are a multi-award winning (including being awarded the regions Employer of Choice 2019), family owned and operated nursing agency that are a leader of nursing staff supply throughout NSW.

Nurses Now – Nurturing nurses

Please send your CV to [email protected] including your contact details.

 Website -www.nursesnow.com.au