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Chapter Lead Data Analyst

ANZ Banking Group - Brisbane City, QLD

Source: uWorkin


Requisition Title -
Chapter Lead Data Analyst
Job Number: - AUS132037

Data Analyst – Chapter Lead (Deposits)


The Deposits Tribe are responsible for the end to end management of ANZ’s transaction and savings customers and products. Our mission is to help our customers achieve their goals by providing the right solutions when it comes to how they want to save, use and manage their money. The ANZ Deposit Tribe is known for its great culture of collaboration, delivery, high performance and fun, supported by an approachable and inspiring leadership team. In joining this Tribe, you will be working with a group of highly engaged, diverse and interesting people.

As a Chapter Lead, you are responsible for building world class capability in your chapter. You’ll be a promoter and ambassador of the new culture and ways of working. You will bring domain knowledge or deep expertise, and develop this expertise and T-shaped capability in your chapter members. Along with Product Owners and coaches, Chapter Leads care for and nurture the growth of their chapter members to ensure they are inspired by a sense of purpose and are continually building their mastery and autonomy. Chapter Leads are not full-time managers; they work as a squad member for ~50% of their time and manage people (across squads) for ~50% of their time.

This is an opportunity for someone who wants to leverage data and insight to understand how our customers interact with their products, identify optimal migration paths, and drive tangible business and customer outcomes.

This role will be an active member of the Tribe’s leadership team, support the growth of data capability across the Tribe, and work with other Data Chapter Leads to define and deliver the Deposits Data Roadmap.

This role will be based in our Brisbane office at 111 Eagle Street, Brisbane 4000.

What might a day in the life look like?

  • Lead and design data processes and frameworks that uplift our capability to simplify ANZ’s product suite
  • Have a clear understanding of the end-to-end analytics journey as well as the ability to support, define and deliver the Deposits Data Roadmap
  • Generate, monitor, analyse and present relevant customer insights, costs, benefits, and risks for customers, clients and cohort products; this could include business casing, what if scenarios and opportunity sizing & assessments
  • Address and solve complex business issues using large amounts of data
  • Source data from a variety of platforms to combine, synthesise, analyse and generate insight
  • Initiate, design and implement innovative trends in the field of data analytics
  • Support key data platform and/or data automation jobs to support data governance, reporting and insight delivery
  • Coach and develop chapter members, building a deep level of business understanding and technical skill

What will be in your toolkit?

  • Strong communication and presentation skills
  • Ability to lead and inspire a team
  • Strong interpersonal skills, including experience with leading, coaching and mentoring a team of analysts to deliver customer focused solutions
  • Good understanding of the Banking system and products, service, channels
  • Strong customer lens and affinity
  • Hands-on knowledge and experience with tools and techniques for analysis, data manipulation and presentation (e.g. SAS, SQL, Python, R, Tableau, QlikSense)
  • Analytical and inquisitive mindset to continuously improve the level of insight surfaced
  • Strong ability to translate data insights into practical business recommendations
  • Strong data visualisation skills
  • Ability to effectively communicate to all stakeholders (technical and non-technical)

About ANZ

We’re reinventing the way we do banking, and our community of collaborative, innovative thinkers who create human centred solutions are helping us get there. We’re responding faster to changing customer requirements, focusing on the things that matter and helping people achieve incredible things – be it buying their home, building a business or saving for things big or small.

We support our people by providing a range of flexible working options so they can work in the way that best suits them. We encourage you to talk to us about your need for flexibility and any adjustments you may require to our recruitment process or the role itself.

We’ll also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong.

Interested in joining us? Click Apply now, or visit www.anz.com/careers to find out more or view other opportunities.

Reference AUS132129