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May

Customer Service Representative

Huntington Learning Corporation - Sunshine Beach, QLD

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

We are currently recruiting for a Customer Support Representative within an extremely exciting based start-up. Starting as soon as possible, our client is looking for a go getter with customer service experience to work in their stunning office. The key focus will include being responsible for supporting members enquiries and proactively informing them about other available products. Our client is looking for ambitious and outgoing customer support representatives who are passionate about providing a high level of customer service, are numerate, process driven, have a high attention to detail and keen to work for a company with an ambitious outlook who are making a real difference in people’s lives. In return, our client offers a great working environment, full training, a competitive salary.

Responsibilities of the Customer Service Representative

Support customers both on the phone and via email
Monitor and respond to email and messenger messages
Pass messages onto relevant team member, ensuring a timely response
Proactively contact customers to inform them of offers and benefits
Find timely solutions to system errors
Provide a consultative service to ensure the best product for the customer
Liaise with colleagues to ensure the best products and services are provided
Act as an ambassador for the company

Background of the Customer Service Representative

CRM system experience
Attention to detail
Fast paced whilst maintaining accuracy
Excellent verbal and written communication
Microsoft office including work and excel
Experience of using Google Docs

To be considered for this vacancy you must meet the full criteria above. Due to the high numbers of applications only short-listed candidates will be contacted.

Is this job for you? Euan wants: Problem Solving, Customer Service, Administration, Team Player, Organised, Edinburgh

Please see our website page headed (e.g.) 'Privacy Notice’ for an explanation about how we use the information we collect about you’. "our client values diversity, and we welcome enquiries from everyone"

Job Types: Full-time, Part-time

Salary: $26.00-$32.00 per hour

Job Types: Full-time, Part-time, Permanent

Salary: $26.00 – $32.00 per hour

Experience:

  • inbound call centre: 1 year (Preferred)
  • outbound call centre: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Sunshine Beach, QLD

Customer Service & Call Centre




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